The policy enumerates GDPR-aligned data subject rights including access, portability, restriction, withdrawal of consent, rectification, erasure, objection, and the right not to be subject to solely automated decision-making. Users may exercise these rights by emailing support@synthesia.io, and may lodge complaints with the UK ICO or local EU supervisory authority.
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the procedural mechanism for users to exercise GDPR and UK GDPR data subject rights directly with Synthesia, and identifies the UK ICO as the primary supervisory authority for complaint escalation. The policy notes that erasure or processing restriction may result in loss of access to some services.
Under this provision, users may request access to, portability of, rectification of, restriction of, or erasure of their personal data by emailing support@synthesia.io, with the first copy provided free of charge and additional copies potentially subject to an administration fee. The agreement states that exercising erasure or restriction rights may result in inability to use certain services, and users will be notified if this occurs.
Cross-platform context
See how other platforms handle User Data Rights and Supervisory Authority Complaint and similar clauses.
Compare across platforms →"You may exercise these rights by contacting us at support@synthesia.io. Where we are required to provide a copy of your personal data, this will be free of charge; however, any further copies requested may be subject to a reasonable fee based on administration costs. Where we stop processing personal data or delete your personal data, it will possibly mean that you are unable to continue using or contributing to the provision of some of our Services, and you will be notified accordingly. You have the right to lodge a complaint with the Information Commissioner's Office at 0303 123 1113 or via live chat at ico.org.uk/livechat or with your local supervisory authority.Excerpt from Synthesia's Privacy Policy
1.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision establishes the procedural mechanism for users to exercise GDPR and UK GDPR data subject rights directly with Synthesia, and identifies the UK ICO as the primary supervisory authority for complaint escalation. The policy notes that erasure or processing restriction may result in loss of access to some services.
Under this provision, users may request access to, portability of, rectification of, restriction of, or erasure of their personal data by emailing support@synthesia.io, with the first copy provided free of charge and additional copies potentially subject to an administration fee. The agreement states that exercising erasure or restriction rights may result in inability to use certain services, and users will …
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.