The policy states that Synthesia may retain Other Information including contact data, usage data, technical data, and financial data after a user deletes their account, for purposes including legitimate business interests, audits, legal compliance, dispute resolution, and agreement enforcement. No specific maximum retention period is stated for post-deletion retention.
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision reserves the right to retain user data beyond account deletion without specifying a defined post-deletion retention period, which may require evaluation under GDPR's data minimization and storage limitation principles. The absence of a stated maximum retention duration creates ambiguity for data subjects seeking to exercise erasure rights.
Interpretive note: The policy does not specify maximum post-deletion retention periods, creating ambiguity about whether retention durations are proportionate under GDPR storage limitation requirements.
Under this clause, deleting a Synthesia account does not result in immediate deletion of all associated Other Information; the agreement states that contact information, usage data, technical data, and financial data may be retained for unspecified periods for audit, legal, and business purposes. Users may submit erasure requests to support@synthesia.io, though the policy notes erasure may prevent continued use of some services.
Cross-platform context
See how other platforms handle Post-Account-Deletion Data Retention and similar clauses.
Compare across platforms →"We may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy (such as to provide the Services, including any optional features you use, and to provide customer support). This may include keeping your Other Information after you have deleted your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.Excerpt from Synthesia's Privacy Policy
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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision reserves the right to retain user data beyond account deletion without specifying a defined post-deletion retention period, which may require evaluation under GDPR's data minimization and storage limitation principles. The absence of a stated maximum retention duration creates ambiguity for data subjects seeking to exercise erasure rights.
Under this clause, deleting a Synthesia account does not result in immediate deletion of all associated Other Information; the agreement states that contact information, usage data, technical data, and financial data may be retained for unspecified periods for audit, legal, and business purposes. Users may submit erasure requests to support@synthesia.io, though the policy notes erasure may prevent continued use of …
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