This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision operationalizes data retention by establishing multiple retention triggers—account activity status, service delivery requirements, legal compliance obligations, and dispute resolution needs—which extend the retention period beyond active use. This structure creates ongoing data stewardship responsibilities and establishes the framework for biometric data management tied to avatar functionality.
Users operate under a retention framework where personal data persists while accounts remain active and continues to be retained for specified operational and legal purposes afterward. Biometric data specifically remains retained throughout account tenure unless users affirmatively request deletion, placing deletion initiation responsibility on the user.
How other platforms handle this
We retain personal data for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will vary depending on the type of data and the purposes for which we use it.
Microsoft retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for differen...
We keep information as long as we need it to provide our products and services and fulfil the purposes described in this policy. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and processed, relevant legal or operational retention ...
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"We retain your personal data for as long as your account is active or as needed to provide you with our services. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce agreements. Biometric data collected for custom AI avatars will be retained for the duration of your account unless you request earlier deletion.— Excerpt from Synthesia's Synthesia Privacy Policy
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The provision operationalizes data retention by establishing multiple retention triggers—account activity status, service delivery requirements, legal compliance obligations, and dispute resolution needs—which extend the retention period beyond active use. This structure creates ongoing data stewardship responsibilities and establishes the framework for biometric data management tied to avatar functionality.
Users operate under a retention framework where personal data persists while accounts remain active and continues to be retained for specified operational and legal purposes afterward. Biometric data specifically remains retained throughout account tenure unless users affirmatively request deletion, placing deletion initiation responsibility on the user.
ConductAtlas has identified this type of provision across 67 platforms. See the full comparison.
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