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The policy states that Synthesia's services are not directed at users under age 16, and that Synthesia does not knowingly collect information from or permit use by minors. The age threshold of 16 exceeds the US COPPA threshold of 13 and aligns with GDPR Article 8's default age of digital consent in many EU member states.
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The policy sets a minimum age of 16, which aligns with GDPR Article 8 digital consent thresholds applicable in several EU member states and exceeds the US COPPA threshold of 13. Given that the platform collects biometric data, the application of this age restriction to biometric processing workflows is particularly material.
Under this provision, the agreement states that the platform is not intended for users under 16 and that Synthesia does not knowingly collect data from minors. Parents or guardians who become aware that a minor has used the platform may contact support@synthesia.io to request data deletion.
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"Our Services are intended for a general audience and are not targeted at children under the age of 16 ("minors"). We do not knowingly collect or ask for information from minors and do not knowingly allow minors to use the Platform.Excerpt from Synthesia's Privacy Policy
1. REGULATORY LANDSCAPE: This provision engages COPPA for US users under 13, GDPR Article 8 for EU users regarding digital consent age thresholds, and UK GDPR equivalent provisions. The FTC enforces COPPA. EU supervisory authorities enforce GDPR Article 8. The policy's age threshold of 16 is consistent with the default GDPR Article 8 threshold in jurisdictions that have not lowered it, and exceeds COPPA's 13-year threshold. 2. GOVERNANCE EXPOSURE: Low for standard platform use, but medium for biometric data collection given the heightened sensitivity of collecting facial geometry and voiceprint data from minors if age verification mechanisms are not robust. 3. JURISDICTION FLAGS: EU member states that have set digital consent ages below 16 under GDPR Article 8 flexibility (such as Germany at 16, France at 15, and Ireland at 16) should be assessed for compliance with the stated policy age. US exposure under COPPA is mitigated by the policy setting age at 16 rather than 13, but the policy does not describe an age verification mechanism. 4. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers deploying Synthesia in educational or youth-facing contexts should assess whether the age restriction is operationally enforced and whether additional contractual protections are needed. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether Synthesia maintains technical or procedural age verification mechanisms consistent with this stated policy. The absence of a described verification mechanism is a potential gap, particularly for biometric data collection workflows.
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The policy sets a minimum age of 16, which aligns with GDPR Article 8 digital consent thresholds applicable in several EU member states and exceeds the US COPPA threshold of 13. Given that the platform collects biometric data, the application of this age restriction to biometric processing workflows is particularly material.
Under this provision, the agreement states that the platform is not intended for users under 16 and that Synthesia does not knowingly collect data from minors. Parents or guardians who become aware that a minor has used the platform may contact support@synthesia.io to request data deletion.
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