“If you cancel a Subscription Service...you will not be entitled to a refund or credit for any Subscription Fee already due or paid.”
This analysis describes what Square's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who cancel mid-period lose any prepaid subscription fees with no right to a prorated refund or credit, creating a financial disincentive to cancel.
The updated terms establish a non-compete restriction prohibiting sellers from using Square's Services to build or support competing products or services, with account termination and indefinite fund holds stated as potential consequences for violations. Square now authorizes collection of your business brand assets (names, logos, menus, photos) from publicly available sources and grants itself and its subsidiaries broad rights to use, modify, and prepare derivative works of those assets for Block's business purposes, including developing, training, testing, and improving products and services. The revised payment terms require you to select a primary payment method at signup, and authorize Square to collect fees from that method or, if collection fails, from your transaction proceeds or Square account balance; you represent and warrant that any linked bank account was not established for personal purposes and that you are an authorized user on it.
View change record →Users who cancel a Subscription Service are not entitled to receive a refund or credit for any Subscription Fee already due or paid.
How other platforms handle this
If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.
For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.
"If you cancel a Subscription Service...you will not be entitled to a refund or credit for any Subscription Fee already due or paid.Excerpt from Square's Terms of Service
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Users who cancel mid-period lose any prepaid subscription fees with no right to a prorated refund or credit, creating a financial disincentive to cancel.
Users who cancel a Subscription Service are not entitled to receive a refund or credit for any Subscription Fee already due or paid.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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