Provision record
SoFi · SoFi Privacy Notice · View original document ↗

OneTrust Consent Category Framework

Low severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

SoFi uses OneTrust to manage eight distinct consent categories, and the system treats a user as opted out unless all categories show active consent; having only the strictly necessary cookie category (C0001) active is treated as an opted-out state rather than a partial consent.

This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This framework defines the minimum consent configuration thresholds required for SoFi to process user data under its privacy notice terms. The conditional logic establishes that certain single or paired consent selections are insufficient, which operationally determines whether data processing activities can proceed or must be withheld.

Interpretive note: The specific data processing activities and vendors associated with consent categories SPD_BG, SSPD_BG, and PO2 are not identifiable from the document fragment; their compliance implications depend on what processing activities they govern.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated Privacy Notice explicitly discloses that SoFi collects user information through cookies, pixels, and other tracking technologies and shares this data with social media, advertising, and analytics partners. Previously, the policy described these practices in more general language. Under the revised terms, continued use of SoFi's website constitutes acceptance of these tracking and data-sharing practices unless the user actively makes selections in the Privacy Preference Center. You can use the preference center to opt out of optional tracking technologies, though strictly necessary cookies cannot be disabled.

View change record →
Medium Jun 2, 2026

The updated privacy notice explicitly discloses that SoFi uses pixels and tracking technologies to collect information about your actions and preferences, and shares this data with social media, advertising, and analytics partners. The revised consent interface distinguishes between strictly necessary cookies (which cannot be disabled) and optional cookies for performance and targeting purposes (which require affirmative consent). The terms state that if you do not make a selection, you agree to use of these technologies; you can opt out by toggling the button that appears to the right of each optional cookie category.

View change record →
Medium May 30, 2026

The updated terms establish a more permissive consent model for tracking technologies. Previously, the policy stated that users could 'choose not to allow some types of cookies' (opt-in structure). The revised language now states 'If you do not make a selection, you agree to our use of these technologies' (opt-out structure). This means that continued use of the website without affirmative rejection constitutes acceptance of cookies, pixels, and data sharing with advertising and analytics partners. The updated terms also explicitly disclose that SoFi shares collected information with 'social media, advertising, and analytics partners,' providing more specificity about data sharing destinations. You can decline the Privacy Preference Center or decline all optional tracking technologies through the updated preference settings.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 10, 2026
First Seen
May 11, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

removed May 14, 2026

Removal of detailed consent category mappings simplifies the technical implementation but obscures the granular consent structure previously exposed.

View full change record →

Consumer impact (what this means for users)

SoFi's consent system uses eight distinct categories to classify tracking activities, and users who do not actively manage all eight categories may have their consent state misrecorded; the practical effect on which tracking technologies are active depends on how accurately these categories are mapped to the actual tracking scripts deployed on the site.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit SoFi's privacy policies page and click the cookie consent banner or 'Your Privacy Options' link in the footer to open the OneTrust preference center, then review and configure each of the available consent categories individually.

How other platforms handle this

Square Medium

to withdraw your consent to our processing of your data (where such processing is based on consent)

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

Netflix Medium

If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
var allConsents = [ 'C0001', 'C0002', 'C0003', 'C0004', 'C0005', 'SPD_BG', 'SSPD_BG', 'PO2' ]; ... if (Object.keys(consentGroups).length == 1 && 'C0001' in consentGroups) { return false; } if ( Object.keys(consentGroups).length == 2 && 'C0001' in consentGroups && 'C0003' in consentGroups ) { return false; }

Excerpt from SoFi's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The granularity of consent categories engages CCPA/CPRA requirements to provide consumers with meaningful opt-out controls for sale and sharing, and to accurately categorize data uses in the privacy policy.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
SoFi Privacy Notice
Entity
SoFi
Document last updated
March 14, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009773
Document ID
CA-D-00104
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d612ce70dadae0d8e606f82e7c0d7c62142d10201a02c39dc18c2307ce5f6e53
Analysis generated
May 10, 2026 22:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: SoFi
Document: SoFi Privacy Notice
Record ID: CA-P-009773
Captured: 2026-05-10 22:29:25 UTC
SHA-256: d612ce70dadae0d8…
URL: https://conductatlas.com/platform/sofi/sofi-privacy-notice/provision/CA-P-009773/onetrust-consent-category-framework/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does SoFi's OneTrust Consent Category Framework clause do?

This framework defines the minimum consent configuration thresholds required for SoFi to process user data under its privacy notice terms. The conditional logic establishes that certain single or paired consent selections are insufficient, which operationally determines whether data processing activities can proceed or must be withheld.

How does this clause affect you?

SoFi's consent system uses eight distinct categories to classify tracking activities, and users who do not actively manage all eight categories may have their consent state misrecorded; the practical effect on which tracking technologies are active depends on how accurately these categories are mapped to the actual tracking scripts deployed on the site.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with SoFi?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by SoFi.