Provision record
SoFi · SoFi Privacy Notice · View original document ↗

Financial and Behavioral Data Collection Scope

Medium severity Medium confidence Inferred from context Common · 290 of 352 platforms
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Document Record

What it is

The policy hub page states that SoFi collects, discloses, and uses personal information received about users across its financial products and services, with detailed policies governing specific product lines including banking, lending, investing, and insurance.

This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

As a financial services entity offering banking, lending, and investment products, the scope of data collection authorized across these product lines engages both GLBA nonpublic personal information requirements and CCPA personal information categories, creating distinct obligations for each data type and product context.

Interpretive note: The full scope of data categories collected and all sharing purposes are disclosed in product-specific policy documents linked from this hub page; the hub page itself does not reproduce the complete data inventory, limiting the specificity of this analysis.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated Privacy Notice explicitly discloses that SoFi collects user information through cookies, pixels, and other tracking technologies and shares this data with social media, advertising, and analytics partners. Previously, the policy described these practices in more general language. Under the revised terms, continued use of SoFi's website constitutes acceptance of these tracking and data-sharing practices unless the user actively makes selections in the Privacy Preference Center. You can use the preference center to opt out of optional tracking technologies, though strictly necessary cookies cannot be disabled.

View change record →
Medium Jun 2, 2026

The updated privacy notice explicitly discloses that SoFi uses pixels and tracking technologies to collect information about your actions and preferences, and shares this data with social media, advertising, and analytics partners. The revised consent interface distinguishes between strictly necessary cookies (which cannot be disabled) and optional cookies for performance and targeting purposes (which require affirmative consent). The terms state that if you do not make a selection, you agree to use of these technologies; you can opt out by toggling the button that appears to the right of each optional cookie category.

View change record →
Medium May 30, 2026

The updated terms establish a more permissive consent model for tracking technologies. Previously, the policy stated that users could 'choose not to allow some types of cookies' (opt-in structure). The revised language now states 'If you do not make a selection, you agree to our use of these technologies' (opt-out structure). This means that continued use of the website without affirmative rejection constitutes acceptance of cookies, pixels, and data sharing with advertising and analytics partners. The updated terms also explicitly disclose that SoFi shares collected information with 'social media, advertising, and analytics partners,' providing more specificity about data sharing destinations. You can decline the Privacy Preference Center or decline all optional tracking technologies through the updated preference settings.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

The agreement establishes that SoFi collects and uses personal information across banking, lending, investing, credit, and insurance products, with disclosure and use practices described across product-specific policy documents linked from this hub. The breadth of data categories collected across interconnected financial products means that a single SoFi relationship may involve multiple overlapping data collection and sharing frameworks.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
SoFi is a new kind of finance company taking a member centric approach to financial services. We take the privacy of our customers seriously, and the policies outlined below describe how we use and secure their personal information. For additional detail please review these policies to learn about how we collect, disclose, and use information we collect or receive about you.

Excerpt from SoFi's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: The collection of nonpublic personal financial information by a federally chartered bank subsidiary engages GLBA and its implementing Regulation P, enforced by the OCC and CFPB.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
SoFi Privacy Notice
Entity
SoFi
Document last updated
March 14, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012328
Document ID
CA-D-00104
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3f52f11a90639783b5eec5f67daa95c055799bc0d93d41e33f8dadb8bf9374e3
Analysis generated
May 20, 2026 20:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: SoFi
Document: SoFi Privacy Notice
Record ID: CA-P-012328
Captured: 2026-05-20 20:07:56 UTC
SHA-256: 3f52f11a90639783…
URL: https://conductatlas.com/platform/sofi/sofi-privacy-notice/provision/CA-P-012328/financial-and-behavioral-data-collection-scope/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does SoFi's Financial and Behavioral Data Collection Scope clause do?

As a financial services entity offering banking, lending, and investment products, the scope of data collection authorized across these product lines engages both GLBA nonpublic personal information requirements and CCPA personal information categories, creating distinct obligations for each data type and product context.

How does this clause affect you?

The agreement establishes that SoFi collects and uses personal information across banking, lending, investing, credit, and insurance products, with disclosure and use practices described across product-specific policy documents linked from this hub. The breadth of data categories collected across interconnected financial products means that a single SoFi relationship may involve multiple overlapping data collection and sharing frameworks.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with SoFi?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by SoFi.