This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Smartsheet's ongoing liability for agent-processed data means users retain a direct line of accountability to Smartsheet even after their data has been passed to a third party.
The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.
View change record →If Smartsheet transfers your personal data to a third-party agent, Smartsheet remains liable for how that agent processes it.
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Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...
Indemnifying Party will not settle any Claim for which it has an obligation to indemnify under this Section 6 admitting liability or fault on behalf of Indemnified Party, nor create any obligation on behalf of Indemnified Party without Indemnified Party's prior written consent...
A complete release for Whatnot from any liability and/or damages related to your Promotion.
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"Smartsheet is and will remain liable for the processing of personal data it receives under the Data Privacy Framework and subsequently transfers to a third party acting as an agent on its behalf.— Excerpt from Smartsheet's Smartsheet Privacy Policy
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Smartsheet's ongoing liability for agent-processed data means users retain a direct line of accountability to Smartsheet even after their data has been passed to a third party.
If Smartsheet transfers your personal data to a third-party agent, Smartsheet remains liable for how that agent processes it.
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