The agreement disclaims Shopify's liability for direct, indirect, incidental, consequential, and exemplary damages, including loss of profits, goodwill, use, and data, arising from use of or inability to use the services. The services are provided without any express, implied, or statutory warranty.
This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision disclaims Shopify's liability across a broad range of damage categories and provides the services on an 'as is' basis without warranties regarding uptime, accuracy, or reliability. The disclaimer is stated to apply 'to the extent permitted by applicable laws,' which preserves some jurisdiction-dependent consumer or merchant protections.
Interpretive note: The enforceability of the broad liability disclaimer varies by jurisdiction; the document's own qualifier 'to the extent permitted by applicable laws' acknowledges that statutory protections may limit its scope in certain territories.
The updated terms clarify the legal identity of the Shopify entity you contract with and establish which courts have exclusive jurisdiction to resolve disputes, depending on your store's billing address. Previously, the terms specified exclusive jurisdiction by region (Ontario for US/Canada, Singapore for Asia Pacific, Ireland for EMEA and other areas). The revised structure presents this information in a table format and adds explicit language stating that disputes can only be brought in the courts listed for your region, with those courts having exclusive jurisdiction. Shopify Inc. may act as a billing agent for other Shopify entities to collect fees and remit taxes in some jurisdictions. You can review the contracting party and forum table in Section 13 to confirm which entity and courts apply to your store based on your billing address.
View change record →Language simplified by removing reference to direct damages and injury; scope reduced by excluding interns and service providers from liability shield, and refined damages examples while adding cap language.
View full change record →This provision establishes that Shopify is not liable for damages including loss of profits, data loss, or business interruption arising from service use or unavailability, and that the services carry no express or implied warranty. The qualification 'to the extent permitted by applicable laws' means the scope of the disclaimer may vary by jurisdiction.
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A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
"You expressly understand and agree that, to the extent permitted by applicable laws, Shopify and its suppliers will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or relating to the use of or inability to use the Service or these Terms of Service (however arising, including negligence). Your use of the Services is at your sole risk. The Services are provided on an 'as is' and 'as available' basis without any warranty or condition, express, implied or statutory.Excerpt from Shopify's Terms of Service
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This provision disclaims Shopify's liability across a broad range of damage categories and provides the services on an 'as is' basis without warranties regarding uptime, accuracy, or reliability. The disclaimer is stated to apply 'to the extent permitted by applicable laws,' which preserves some jurisdiction-dependent consumer or merchant protections.
This provision establishes that Shopify is not liable for damages including loss of profits, data loss, or business interruption arising from service use or unavailability, and that the services carry no express or implied warranty. The qualification 'to the extent permitted by applicable laws' means the scope of the disclaimer may vary by jurisdiction.
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