Provision record
Segment · Segment Sub-Processors · View original document ↗

Sub-Processor Written Contract Requirement

High severity Medium confidence Explicit document language Common · 288 of 352 platforms

Key Facts

Does Segment require that sub-processing occurs in strict accordance with the terms of a written contract?
Segment requires that sub-processing occurs in strict accordance with the terms of a written contract between Twilio and the sub-processor.
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This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The written contract requirement—with the qualifier 'strict accordance'—means sub-processors cannot operate outside documented, binding terms, creating an enforceable framework for sub-processing conduct.

Interpretive note: The excerpt appears to be a fragment (beginning with 'in strict accordance'), suggesting it is part of a longer clause. The primary proposition—written contract requirement with strict compliance—is clear, but other conditions or obligations in the full clause are not visible in this excerpt.

Consumer impact (what this means for users)

Personal data is only sub-processed under a written contract between Twilio and the sub-processor, and the sub-processor must comply strictly with that contract's terms.

How other platforms handle this

Tinder Medium

we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...

Skillshare Medium

Whenever we transfer personal data internationally, we use tools and transfer agreements to: make sure the data transfer complies with applicable law; and help to give your data the same level of protection as it has in the EU...

Webull Medium

disclosure is required by a third-party to complete a transaction initiated by the user

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
in strict accordance with the terms of a written contract between Twilio and the sub-processor

Excerpt from Segment's Sub-Processors

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Segment Sub-Processors
Entity
Segment
Document last updated
July 6, 2026
Tracking information
First tracked
July 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-067190
Document ID
CA-D-00937
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
eb0c920c72df0732ba3434b4acbc87ddf3cac2ad805f3e24639ec619d81bba39
Analysis generated
July 7, 2026 00:28 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Segment
Document: Segment Sub-Processors
Record ID: CA-P-067190
Captured: 2026-07-07 00:28:28 UTC
SHA-256: eb0c920c72df0732…
URL: https://conductatlas.com/platform/segment/segment-sub-processors/provision/CA-P-067190/sub-processor-written-contract-requirement/
Accessed: Aug. 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Segment's Sub-Processor Written Contract Requirement clause do?

The written contract requirement—with the qualifier 'strict accordance'—means sub-processors cannot operate outside documented, binding terms, creating an enforceable framework for sub-processing conduct.

How does this clause affect you?

Personal data is only sub-processed under a written contract between Twilio and the sub-processor, and the sub-processor must comply strictly with that contract's terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Segment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Segment.