This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This determines Twilio Inc.'s legal role—sub-processor rather than data controller or primary processor—when a different Twilio entity is the contracting party, which affects how data protection obligations are allocated.
If your agreement is with a Twilio entity other than Twilio Inc., then Twilio Inc. handles your personal data as a sub-processor for that contracting entity.
How other platforms handle this
For notifications from Zoom such as those related to the services, phone authentication, meeting invites, meeting summaries and requests to enable AI features, Twilio may process the following data: Name Email address Phone number...
disclosure is required by a third-party to complete a transaction initiated by the user
Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).
Monitoring
Segment has changed this document before.
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"If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party.— Excerpt from Segment's Segment Sub-Processors
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This determines Twilio Inc.'s legal role—sub-processor rather than data controller or primary processor—when a different Twilio entity is the contracting party, which affects how data protection obligations are allocated.
If your agreement is with a Twilio entity other than Twilio Inc., then Twilio Inc. handles your personal data as a sub-processor for that contracting entity.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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