Salesforce · Salesforce Terms of Service

Partner and Alliances Agreements

Medium severity
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What it is

Salesforce provides a separate legal section for partners and alliance members that governs the terms of those commercial relationships.

Consumer impact (what this means for users)

Organizations entering into reseller, ISV, or alliance relationships with Salesforce are subject to separate contractual obligations including IP licensing terms and co-marketing restrictions that are only accessible through this linked section.

Cross-platform context

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Why it matters (compliance & risk perspective)

Partner agreements typically contain distinct intellectual property, revenue sharing, and liability provisions that differ materially from standard customer terms.

View original clause language
For Partners and Alliances: Find documentation and information regarding partner and alliances agreements.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Partner agreements implicate FTC Act Section 5 regarding deceptive practices in reseller arrangements, and potentially EU Commercial Agents Directive (86/653/EEC) for EU-based partners acting as agents. Competition law considerations under Sherman Act or EU Article 101 TFEU may apply to exclusivity or pricing provisions. (2)

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Applicable agencies

  • FTC
    FTC has jurisdiction over deceptive or unfair practices in commercial partner and reseller agreements, including non-compete and exclusivity provisions.
    File a complaint →

Provision details

Document information
Document
Salesforce Terms of Service
Entity
Salesforce
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003542
Document ID
CA-D-00201
Evidence Provenance
Source URL
Wayback Machine
SHA-256
7c8740f523ee42b213fc88edccb5d46185174237c1a8ca31a8fe1a6da45c4db1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Salesforce | Document: Salesforce Terms of Service | Record: CA-P-003542
Captured: 2026-04-27 14:22:34 UTC | SHA-256: 7c8740f523ee42b2…
URL: https://conductatlas.com/platform/salesforce/salesforce-terms-of-service/partner-and-alliances-agreements/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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