Salesforce has published trademark and copyright usage guidelines and a DMCA infringement claims process for reporting unauthorized use of copyrighted content on its platforms.
This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Organizations or individuals using Salesforce branding, content, or platform features should be aware of intellectual property restrictions, and content creators whose work may appear on Salesforce platforms have a defined process to report infringement.
If you want to use Salesforce's name, logo, or content, specific usage guidelines apply. If you believe your copyrighted work has been infringed on a Salesforce platform, you can submit a DMCA takedown notice through the published policy at salesforce.com/company/legal/dmca/.
How other platforms handle this
Twitch will terminate, in appropriate circumstances, the accounts of account holders who are repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Twitch's Copyright Agent with the following information: (a) An electronic or...
You may not use the Shopify Services to offer, sell, or facilitate the sale of: Counterfeit goods: Sale of counterfeit goods or use of another's intellectual property without authorization or in a manner that otherwise infringes on another's intellectual property rights.
By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distri...
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"See how Salesforce protects its intellectual property on trademark and copyright usage or learn how to submit infringement claims.— Excerpt from Salesforce's Salesforce Terms of Service
(1) REGULATORY LANDSCAPE: The DMCA policy engages the Digital Millennium Copyright Act, which provides a safe harbor for online service providers that establish compliant notice-and-takedown procedures. Trademark usage guidelines engage Lanham Act protections. Relevant enforcement authority includes the US Copyright Office and federal courts for copyright matters, and the USPTO and federal courts for trademark matters. (2) GOVERNANCE EXPOSURE: Low. A DMCA policy is standard for online platforms hosting user-generated or third-party content. The material risk is for organizations that use Salesforce trademarks or branding in marketing materials without reviewing the trademark usage guidelines, which could result in infringement claims. (3) JURISDICTION FLAGS: DMCA safe harbor applies in US jurisdictions. EU/EEA organizations should be aware that the EU Digital Services Act imposes additional content moderation and notice-and-action obligations that may interact with Salesforce's platform responsibilities. (4) CONTRACT AND VENDOR IMPLICATIONS: Partner and reseller organizations that use Salesforce branding must review trademark usage guidelines to ensure compliance before publishing marketing materials. Failure to do so may create infringement exposure. (5) COMPLIANCE CONSIDERATIONS: Marketing and brand teams should review Salesforce's trademark usage guidelines before incorporating Salesforce branding into any materials. Legal teams involved in partner or reseller arrangements should verify that applicable usage rights are granted in the partner agreement.
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Organizations or individuals using Salesforce branding, content, or platform features should be aware of intellectual property restrictions, and content creators whose work may appear on Salesforce platforms have a defined process to report infringement.
If you want to use Salesforce's name, logo, or content, specific usage guidelines apply. If you believe your copyrighted work has been infringed on a Salesforce platform, you can submit a DMCA takedown notice through the published policy at salesforce.com/company/legal/dmca/.
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