Salesforce has published trademark and copyright usage guidelines and a DMCA infringement claims process for reporting unauthorized use of copyrighted content on its platforms.
This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes IP governance by incorporating external policy documentation into the service terms, establishing the procedural framework through which IP disputes are addressed and claims are adjudicated within the Salesforce ecosystem.
If you want to use Salesforce's name, logo, or content, specific usage guidelines apply. If you believe your copyrighted work has been infringed on a Salesforce platform, you can submit a DMCA takedown notice through the published policy at salesforce.com/company/legal/dmca/.
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Exafunction may collect, generate, and derive Usage Data for Exafunction's lawful business purposes, including to: (1) monitor, operate, improve, and support the Service and its performance, security, and stability; (2) create analytics, benchmarking, and performance data and reports; and (3) develo...
As between Customer and Perplexity, Customer retains all right, title, and interest in and to Customer Data. Customer grants Perplexity a non-exclusive, worldwide, royalty-free license to use, process, and transmit Customer Data solely to the extent necessary to provide the Service. Outputs generate...
As between you and AWS, you own your Content. We do not claim any ownership or control over your Content or the outputs generated through your use of Amazon Bedrock.
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"See how Salesforce protects its intellectual property on trademark and copyright usage or learn how to submit infringement claims.— Excerpt from Salesforce's Salesforce Terms of Service
(1) REGULATORY LANDSCAPE: The DMCA policy engages the Digital Millennium Copyright Act, which provides a safe harbor for online service providers that establish compliant notice-and-takedown procedures. Trademark usage guidelines engage Lanham Act protections. Relevant enforcement authority includes the US Copyright Office and federal courts for copyright matters, and the USPTO and federal courts for trademark matters. (2) GOVERNANCE EXPOSURE: Low. A DMCA policy is standard for online platforms hosting user-generated or third-party content. The material risk is for organizations that use Salesforce trademarks or branding in marketing materials without reviewing the trademark usage guidelines, which could result in infringement claims. (3) JURISDICTION FLAGS: DMCA safe harbor applies in US jurisdictions. EU/EEA organizations should be aware that the EU Digital Services Act imposes additional content moderation and notice-and-action obligations that may interact with Salesforce's platform responsibilities. (4) CONTRACT AND VENDOR IMPLICATIONS: Partner and reseller organizations that use Salesforce branding must review trademark usage guidelines to ensure compliance before publishing marketing materials. Failure to do so may create infringement exposure. (5) COMPLIANCE CONSIDERATIONS: Marketing and brand teams should review Salesforce's trademark usage guidelines before incorporating Salesforce branding into any materials. Legal teams involved in partner or reseller arrangements should verify that applicable usage rights are granted in the partner agreement.
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This provision operationalizes IP governance by incorporating external policy documentation into the service terms, establishing the procedural framework through which IP disputes are addressed and claims are adjudicated within the Salesforce ecosystem.
If you want to use Salesforce's name, logo, or content, specific usage guidelines apply. If you believe your copyrighted work has been infringed on a Salesforce platform, you can submit a DMCA takedown notice through the published policy at salesforce.com/company/legal/dmca/.
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