Salesforce may share your personal data with third-party advertising networks so that you can be shown targeted ads on other websites and apps. You have the right to opt out of this specific type of sharing.
This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Your personal data may follow you across the internet through advertising partnerships. The opt-out right is meaningful but requires you to actively submit a request.
Interpretive note: The adequacy and persistence of the opt-out mechanism and the specific legal basis relied upon for advertising sharing under GDPR are not detailed in this document; their sufficiency may vary by jurisdiction and enforcement interpretation.
Salesforce may share personal data with third-party ad networks for behavioral advertising outside Salesforce platforms. California residents in particular should note this may qualify as a 'sale or sharing' under CCPA, triggering specific opt-out rights you can exercise through the privacy request form.
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At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...
We may display advertisements on our Services and those advertisements may be targeted to your interests based on your personal information. We may share your personal information with advertising partners for interest-based advertising purposes. You may opt out of interest-based advertising by visi...
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"Know what categories of Personal Data are shared for delivering advertisements on non Salesforce websites, applications, and services and the categories of recipients of such Personal Data; Opt out of the sharing of your Personal Data for delivering advertisements on non-Salesforce websites, applications, and services.— Excerpt from Salesforce's Salesforce Privacy Statement
REGULATORY LANDSCAPE: This provision directly engages CCPA as amended by CPRA, under which sharing personal data for cross-context behavioral advertising constitutes 'sharing' regardless of monetary exchange, triggering opt-out rights. Under GDPR, sharing data with advertising networks requires a valid legal basis, which in practice often requires freely given, informed consent rather than a legitimate interests basis given the nature of behavioral advertising. The FTC has authority over deceptive advertising data practices. GOVERNANCE EXPOSURE: High for California-resident data. The disclosure that Salesforce shares personal data for ads on non-Salesforce platforms and provides an opt-out mechanism is consistent with CCPA requirements. However, the adequacy of the opt-out mechanism's implementation, including whether it is as easy as opting in and whether it persists across devices, is subject to CPRA regulatory scrutiny. JURISDICTION FLAGS: California residents have the strongest statutory opt-out rights under CPRA. EU and UK users may have stronger protections in practice, as GDPR's consent requirements for behavioral advertising may limit this sharing unless freely given consent is obtained. Other US states with comprehensive privacy laws enacted since 2022 may also provide opt-out rights for targeted advertising. CONTRACT AND VENDOR IMPLICATIONS: Organizations that receive leads or other data from Salesforce's marketing ecosystem should assess whether downstream advertising activities create joint-controller relationships requiring formal agreements. Third-party ad networks receiving data from Salesforce should also be evaluated as vendors in procurement reviews. COMPLIANCE CONSIDERATIONS: Compliance teams should audit the opt-out mechanism to confirm it meets CPRA's accessibility and persistence requirements. Records of opt-out requests and their processing should be maintained. For GDPR contexts, the legal basis relied upon for this advertising sharing should be documented and reviewed against applicable supervisory authority guidance on legitimate interests versus consent for behavioral advertising.
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Your personal data may follow you across the internet through advertising partnerships. The opt-out right is meaningful but requires you to actively submit a request.
Salesforce may share personal data with third-party ad networks for behavioral advertising outside Salesforce platforms. California residents in particular should note this may qualify as a 'sale or sharing' under CCPA, triggering specific opt-out rights you can exercise through the privacy request form.
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