This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause confirms a formal regulatory escalation path for EEA and UK individuals, giving them recourse beyond Salesforce's own complaint-handling process.
A reader in the EEA or UK who is unsatisfied with Salesforce's response to their complaint may escalate that complaint to a competent supervisory authority.
How other platforms handle this
If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your information violates applicable law.
If you reside in the United Kingdom, you may have the right to bring a claim for breach of contract if we take certain actions—against your Content or your account—that are in breach of these Terms.
If you are accessing the Website from a location outside the EEA, U.K., or Canada, you understand that we apply U.S. law and the U.S. advertising industry self-regulatory program to Tracking Technologies associated with the Website.
"If you believe that we have not been able to assist with your complaint or concern, and you are located in the EEA or the UK, you have the right to lodge a complaint with the competent supervisory authority.Excerpt from Salesforce's Privacy Statement
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This clause confirms a formal regulatory escalation path for EEA and UK individuals, giving them recourse beyond Salesforce's own complaint-handling process.
A reader in the EEA or UK who is unsatisfied with Salesforce's response to their complaint may escalate that complaint to a competent supervisory authority.
ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.
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