Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Opt-out does not stop service-related communications

Medium severity Explicitdocumentlanguage Common · 297 of 352 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

How other platforms handle this

Tinder Medium

Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your account, you must terminate your account as set forth in Section 9.

ActiveCampaign Medium

Inactivity does not constitute automatic cancellation, so unless you cancel your account in accordance with this section, you will continue to be charged for subscription to the Services.

Perplexity AI Medium

These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.

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▸ View Original Clause Language DOCUMENT RECORD
"
Please note that opting out of marketing communications will not stop important business communications related to your current relationship with us, such as service announcements, event registrations, or security information.

Excerpt from Salesforce's Privacy Statement

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-031940
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
906367235ff8fca154a96b8875671b5ce81f50e21d644d966ef899d5c1e5e037
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-031940
Captured: 2026-05-09 16:18:56 UTC
SHA-256: 906367235ff8fca1…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-031940/opt-out-does-not-stop-service-related-communications/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Salesforce's Opt-out does not stop service-related communications clause do?

The clause states: “Please note that opting out of marketing communications will not stop important business communications related to your current relationship with us, such as service announcements, event registrations, or security information.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.