This analysis describes what Ramp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms clarify tax responsibilities: Company is responsible for all taxes associated with purchases except taxes based on Ramp's income, property, or employees. Where Ramp is legally required to collect taxes, Ramp will invoice them separately and Company must pay unless Company provides a valid exemption certificate. Company must also keep tax registration information current and self-assess taxes where applicable law requires it. For users of stablecoin-funded cards, the new Stablecoin Card Addendum now governs those cards. For users generating content via Ramp SaaS services, Company owns the Generated Content but must review it for accuracy, infringement, and third-party rights issues before use, and Ramp retains ownership of any Ramp Property embedded in that content.
View change record →The updated terms establish stronger protections for subscription customers by removing Ramp's ability to terminate their accounts without cause on 30 days' notice. Non-subscription business accounts remain subject to termination without cause. The agreement also clarifies that Ramp will limit collection of Personal Data accessed through third-party integrations to what is 'reasonably necessary for the provision of the Services,' and that all data use must comply with applicable law. Warranty disclaimers have been expanded to explicitly cover conditions and representations, not just warranties. Canadian customers now contract with a Canadian entity (Ramp Business Canada Corporation) under supplemental terms.
View change record →The updated terms establish that regional schedules now apply based on the jurisdiction where your company is domiciled, meaning UK and EU customers will operate under separate regional terms. Ramp has expanded its sanctions compliance framework to prohibit use by individuals, organizations, or countries sanctioned by the United States, Canada, the European Union, or the United Kingdom, broadening the scope of restricted entities beyond prior US-only OFAC restrictions. Subscription billing terms have been revised to reflect term-based pricing (such as annual) as offered and selected, rather than defaulting to monthly billing. You can review the applicable regional schedule for your jurisdiction to understand which Ramp entity governs your account and what local terms apply.
View change record →How other platforms handle this
After one year from payment, you will no longer be eligible for any refund, including for any unused Testing Services.
For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.
"Following cancellation, Company will not receive a refund or cancellation of any Subscription Fees for the final billing period but will continue to have access to the Subscription Services through the end of Company's Subscription Term.Excerpt from Ramp's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “Following cancellation, Company will not receive a refund or cancellation of any Subscription Fees for the final billing period but will continue to have access to the Subscription Services through the end of Company's Subscription Term.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ramp.