114 Total

Key Facts · in the document’s own words

What is prohibited by Perplexity AI's arbitration clause?
“IF THE DISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION.”
Version CA-V-006628, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI's arbitration clause prohibits the arbitrator from combining or aggregating claims, conducting a class action, or making an award to any person or entity not a party to the arbitration.
How must any remaining dispute, controversy, or claim be resolved?
“After the informal dispute resolution process, any remaining dispute, controversy, or claim...will be resolved by arbitration...You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures”
Version CA-V-006628, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI requires that any remaining dispute, controversy, or claim be resolved by final and binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures, conducted in the English language.
What license must users grant Perplexity AI?
“you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services...”
Version CA-V-006628, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI requires users to grant it a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify their content in order to operate, improve, promote, and provide the Services.
Does Perplexity AI reserve the right to change its subscription plans?
“We reserve the right to change our subscription plans or adjust pricing for the paid Services in any manner and at any time as we may determine in our sole and absolute discretion.”
Version CA-V-006628, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI reserves the right to change its subscription plans or adjust pricing for paid Services in any manner and at any time in its sole and absolute discretion.
May Perplexity AI suspend, disable, or delete a user's account and/or the Services?
“the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.”
Version CA-V-006628, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI may suspend, disable, or delete a user's account and/or the Services with or without notice, for any or no reason.
Does Perplexity AI exclude the Company Entities from liability for indirect, special, exemplary, incidental, consequential, or punitive damages?
“TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES...HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY”
Version CA-V-006628, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI excludes the Company Entities from liability for indirect, special, exemplary, incidental, consequential, or punitive damages of any kind, however caused and under any theory of liability.
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Summary
Generated by a model from the captured document; not read by a person

This document sets out the rules for using Perplexity AI's Services, which are limited to personal, non-commercial use. Perplexity AI can change prices, suspend or delete your account without warning, and keep any feedback you submit—and if something goes wrong, your ability to recover money is capped at $100 or what you paid in the last six months. Any dispute must be resolved through private arbitration, not a court or class action.

Analysis

Perplexity AI's Terms of Service establish the conditions under which users may access and use the Services, limited to personal, non-commercial purposes. Users grant Perplexity AI a broad license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify their content to operate, improve, promote, and provide the Services, and all feedback submitted becomes Perplexity AI's sole and exclusive property without compensation or notice. Perplexity AI may suspend, disable, or delete accounts with or without notice and for any or no reason, and reserves the right to change subscription plans and pricing in its sole and absolute discretion at any time. Liability of the Company Entities is capped at the greater of $100 or amounts paid in the prior six months, with all indirect, consequential, and punitive damages excluded, and users bear a broad indemnification obligation covering attorneys' fees. Disputes are resolved through final and binding JAMS arbitration conducted in English, with the arbitrator prohibited from consolidating claims or conducting class proceedings.

What this means for you

Users of Perplexity AI's Services operate under a personal, non-commercial use restriction, meaning any commercial use falls outside the permitted license. Subscription payments are nonrefundable with no credits for unused periods, and subscriptions renew automatically at then-current rates, so users must actively cancel to avoid being charged at a new price. Perplexity AI may suspend or delete an account at any time with or without notice and for any or no reason, and any feedback submitted transfers permanently to Perplexity AI without compensation. If a user suffers harm, recoverable damages are capped at the greater of $100 or amounts paid in the prior six months, with no recovery for indirect or consequential losses. Users who wish to avoid automatic renewal charges must cancel their subscription before the next renewal date.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

1 important change detected

7 versions captured · Latest change detected by ConductAtlas: August 2026

What changed Perplexity AI restructured its Terms of Service by adding subsection numbering and reorganizing content for clarity. The company added explicit language clarifying that users cannot direct the Services to generate outputs violating intellectual property rights or laws, and formalized provisions about content moderation rights, stating the company reserves the right to remove, screen, edit, or delete user content at any time for any reason without notice. The operational effect is that previously implicit or scattered provisions are now formally numbered and consolidated, and the company's content moderation authority is now explicitly stated in the terms.
Why this matters The updated terms now explicitly formalize the company's right to remove, screen, edit, or delete any user content at any time for any reason without notice. The terms also clarify that users cannot direct the Services to generate outputs that violate intellectual property rights, contractual restrictions, or applicable law. These provisions were previously implicit or scattered; the change consolidates them into formal numbered sections for clarity.
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Clauses withheld

We withheld clauses we had published from this document. Each withholding is recorded in our correction log:

Featured provisions
Generated by a model from the captured document; not read by a person

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

114 provisions
12 featured
23 clause types
Restricted or Prohibited Content/Industries 1
Targeting and Audience Restrictions 1
Disclosure and Transparency Requirements 1
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Archival ProvenanceSource & Archival Record
This version captured September 11, 2026 00:19 UTC
Last successful capture October 21, 2026 00:19 UTC
Date stated by the document January 23, 2026 (as printed in this version)
Capture Method Automated scheduled archival capture
Document ID CA-D-000097
Version ID CA-V-006628
SHA-256 (extracted text, extractor v5) d739d4c0e8466e7c015243a4f160125dcd4855ff80aef271cbb37d84b876413b
Archived bytes SHA-256 (anchor) d8f5a8edf6c882aae57f115d63a986bfb0b3a7a1067f10d93748135e9e036f26
✓ Snapshot stored ✓ Archived bytes anchored (verified Sept. 11, 2026)

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