PayPal · PayPal User Agreement

Acceptable Use Policy — Prohibited Activities and Account Termination

Medium severity
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Consumer impact (what this means for users)

PayPal's User Agreement significantly affects your financial rights and access to funds — PayPal can place holds on your money for up to 180 days and limit or suspend your account at its discretion. You waive the right to participate in class action lawsuits and must resolve all disputes through individual binding arbitration, which is generally more costly and less accessible for small-dollar claims. You can opt out of the arbitration agreement by sending a written notice to PayPal's Legal Department at 2211 North First Street, San Jose, CA 95131 within 30 days of first accepting the User Agreement.

How other platforms handle this

Netflix Medium

The Netflix service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household unless otherwise allowed by your subscription plan.

Headspace Medium

If you are in the US or UK and 13-17 years old or if you are in the EU and 16-17 years old, you may access our Products via certain Benefit Sponsor offerings, including but not limited to certain employer offerings.

Tinder Medium

You are an individual (i.e., not any body corporate, partnership or other business entity) at least 18 years old

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Why it matters (compliance & risk perspective)

The Acceptable Use Policy is incorporated by reference into the main User Agreement but published separately, meaning users must proactively seek it out — and violations can trigger the full range of account restriction and fund-hold consequences described elsewhere in the agreement.

View original clause language
By opening and using a PayPal account, you agree to comply with all of the terms and conditions of this user agreement, including the Fee pages, and any upcoming changes described on the Policy Updates page... These terms include an agreement to resolve disputes by arbitration on an individual basis. You also agree to comply with each of the other terms or agreements on the Legal Agreements page that apply to you and the following additional policies: Acceptable Use Policy.

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002296
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
SHA-256
787aedff80f89f2d9da4fd79756bbd226f8a5338c9e19c15b2a2fa0d01f59a90
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: PayPal | Document: PayPal User Agreement | Record: CA-P-002296
Captured: 2026-03-06 20:26:28 UTC | SHA-256: 787aedff80f89f2d…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/acceptable-use-policy-prohibited-activities-and-account-termination/
Accessed: April 28, 2026
Classification
Severity
Medium
Categories

Other provisions in this document