Perplexity AI · Perplexity Terms of Service · View original document ↗

Acceptable Use Policy and Prohibited Conduct

Medium severity Medium confidence Explicitdocumentlanguage Rare · 4 of 343 platforms
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Document Record

What it is

The agreement prohibits a range of activities including automated access, data harvesting, spam, security interference, commercial solicitation without consent, impersonation, and any conduct that violates applicable law. Violations may result in account suspension or termination.

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision defines the boundaries of permissible platform use and establishes the contractual basis for account enforcement actions. API users and developers should note the prohibition on automated system access, which may interact with API-specific terms governing programmatic access.

Interpretive note: The 'sole discretion' standard for evaluating acceptable use violations introduces ambiguity regarding the threshold for enforcement actions, particularly for high-volume or automated use cases.

Consumer impact (what this means for users)

The agreement establishes a list of prohibited activities that, if violated, may result in account suspension or termination. The prohibition on automated system access and data harvesting is particularly relevant for developers and researchers using the platform outside of designated API channels.

How other platforms handle this

Teachable Medium

You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...

HubSpot Medium

Customer agrees to comply with HubSpot's Acceptable Use Policy, which is incorporated into this Agreement by reference. HubSpot may update the Acceptable Use Policy from time to time, and any changes will be effective upon posting to HubSpot's website. Customer's continued use of the Services follow...

Kajabi Medium

In addition to these Terms, you also agree to: Our Acceptable Use Policy ("AUP"): https://legal.kajabi.com/policies/aup

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Services in any medium; (ii) using any automated system, including 'robots,' 'spiders,' 'offline readers,' etc., to access the Services; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Services; (vii) collecting or harvesting any personally identifiable information from the Services; (viii) using the Services for any commercial solicitation purposes without our prior written consent; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity; (x) violating any applicable laws or regulations.

— Excerpt from Perplexity AI's Perplexity Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: The prohibition on collecting personally identifiable information engages CCPA, GDPR, and other applicable privacy regulations. The prohibition on violating applicable laws incorporates by reference a broad range of regulatory obligations. The Computer Fraud and Abuse Act may be relevant to provisions prohibiting interference with platform security. 2. GOVERNANCE EXPOSURE: Medium. The acceptable use restrictions establish the contractual basis for enforcement actions including account suspension, which is a material operational risk for users or organizations with business continuity dependencies on platform access. The 'at our sole discretion' standard for evaluating excessive infrastructure load provides limited predictability for high-volume users. 3. JURISDICTION FLAGS: The prohibition on commercial solicitation without prior written consent may have different implications in jurisdictions with specific rules governing unsolicited commercial communications. EU and UK users are subject to additional regulatory requirements regarding unsolicited commercial communications under the GDPR and ePrivacy Directive. 4. CONTRACT AND VENDOR IMPLICATIONS: Developers and API users should ensure their use cases are compliant with the acceptable use policy, particularly regarding automated access, which is separately governed by the API terms. The prohibition on data harvesting has direct implications for any programmatic use of the platform outside of designated API endpoints. 5. COMPLIANCE CONSIDERATIONS: Organizations should review employee and developer use of the platform against the prohibited activities list, establish internal guidelines for permissible use cases, and ensure that any automated or high-volume use is conducted exclusively through designated API channels under a separate API agreement.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices including unauthorized data collection and commercial solicitation practices governed by this provision
    File a complaint →

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
Perplexity Terms of Service
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012857
Document ID
CA-D-00509
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b5201684012adfd9da40b93a842eab9fb743fe1dbe5bece4a6c4e0839860e3f1
Analysis generated
May 21, 2026 02:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Terms of Service
Record ID: CA-P-012857
Captured: 2026-05-21 02:16:55 UTC
SHA-256: b5201684012adfd9…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-terms-of-service/acceptable-use-policy-and-prohibited-conduct/
Accessed: May 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Acceptable Use Policy and Prohibited Conduct clause do?

This provision defines the boundaries of permissible platform use and establishes the contractual basis for account enforcement actions. API users and developers should note the prohibition on automated system access, which may interact with API-specific terms governing programmatic access.

How does this clause affect you?

The agreement establishes a list of prohibited activities that, if violated, may result in account suspension or termination. The prohibition on automated system access and data harvesting is particularly relevant for developers and researchers using the platform outside of designated API channels.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 4 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.