This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users generally cannot obtain refunds for payments made to OpenAI, with the only exception being where local law mandates it.
As a user, you will not receive a refund for payments made to OpenAI unless applicable law requires one.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
Monitoring
OpenAI has changed this document before.
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"Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.— Excerpt from OpenAI's Terms of Use (ROW)
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Users generally cannot obtain refunds for payments made to OpenAI, with the only exception being where local law mandates it.
As a user, you will not receive a refund for payments made to OpenAI unless applicable law requires one.
ConductAtlas has identified this type of provision across 180 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.