OpenAI · Terms of Use (ROW) · View original document ↗

Business User Indemnification Obligation

High severity High confidence Explicitdocumentlanguage Common · 230 of 352 platforms
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Recent governance activity OpenAI recorded 16 documented changes in the last 30 days.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Business users bear the financial and legal burden of defending OpenAI against third-party claims that stem from the business user's own use of the Services and Content.

Interpretive note: The excerpt contains an ellipsis, suggesting additional language defining the scope or conditions of indemnification that was not provided. The canonical claim reflects only the language that was explicitly quoted.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 994 other provisions on other platforms.

Consumer impact (what this means for users)

Business and organization users are required to indemnify and hold harmless OpenAI, its affiliates, and personnel from qualifying third-party claims, subject to what the law permits.

How other platforms handle this

Tabnine Medium

Any claim that any user submission made by you has caused damage to a third party

Upwork Medium

You agree to indemnify, defend, and hold harmless Upwork, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses...arising from: (i) your use of Upwork Now in violation of this Beta Addendum or applicable law...

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel...from third party claims arising out of or relating to your use of the Services and Content...

— Excerpt from OpenAI's Terms of Use (ROW)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Terms of Use (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
July 9, 2026
Record ID
CA-P-017210
Document ID
CA-D-00007
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
88564a001002409ff9f42239d9e83c4f7b937a25bcff5d916fcd2bf3d538a58e
Analysis generated
March 10, 2026 03:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: Terms of Use (ROW)
Record ID: CA-P-017210
Captured: 2026-03-10 03:31:52 UTC
SHA-256: 88564a001002409f…
URL: https://conductatlas.com/platform/openai/terms-of-use-row/provision/CA-P-017210/business-user-indemnification-obligation/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's Business User Indemnification Obligation clause do?

Business users bear the financial and legal burden of defending OpenAI against third-party claims that stem from the business user's own use of the Services and Content.

How does this clause affect you?

Business and organization users are required to indemnify and hold harmless OpenAI, its affiliates, and personnel from qualifying third-party claims, subject to what the law permits.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.