This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Tracking technologies collect behavioral and device data that can be used for analytics and targeted marketing, and users should review the Cookie Notice and adjust their preferences to limit tracking they are not comfortable with.
Interpretive note: The policy references a separate Cookie Notice for full details; the completeness of disclosure and the operational configuration of the consent tool cannot be assessed from the privacy policy alone.
The updated policy discloses that OneLogin may record calls with consent and use AI to analyze call transcripts, chat conversations, and sales emails for multiple purposes including follow-up task identification, call summarization, sales analytics, communication effectiveness analysis, and forecast modeling. Under the revised terms, recorded call audio and video may be reviewed for employee training, monitoring, and coaching purposes. The policy also states that OneLogin will save chat and call conversation data to inform future interactions. These practices apply when you communicate with OneLogin via phone calls, chat, email, text, or other teleconference solutions. You should review the updated disclosure to understand how your communication data will be processed and retained.
View change record →The updated policy removes explicit language describing how OneLogin uses AI to analyze customer communications. Previously, the policy stated that call audio and video would be recorded with consent and analyzed using AI to identify follow-up tasks, summarize calls, and conduct sales analytics; that chatbot conversations would be analyzed and saved; and that sales emails would be analyzed to determine communication efficacy and forecast next steps. These specific AI analysis practices are no longer described in the updated policy. The revised language also narrows one stated data use purpose, changing 'answers or services you have asked or licensed' to 'services you have purchased.' No consumer opt-out mechanisms or alternative disclosures are provided in the change text.
View change record →The provision was simplified and deprioritized, removing specific purposes (analytics, advertising, personalization) and cookie consent tool management details, instead deferring to a separate Cookie Notice.
View full change record →By visiting the One Identity website, your browsing behavior, device information, and interactions may be tracked via cookies and pixels, some of which may be used for marketing or analytics purposes. You can manage your cookie preferences through the OneTrust cookie consent tool accessible on the website.
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If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
to object to profiling activities based on our own legitimate interests
"We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.Excerpt from OneLogin's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Tracking technologies collect behavioral and device data that can be used for analytics and targeted marketing, and users should review the Cookie Notice and adjust their preferences to limit tracking they are not comfortable with.
By visiting the One Identity website, your browsing behavior, device information, and interactions may be tracked via cookies and pixels, some of which may be used for marketing or analytics purposes. You can manage your cookie preferences through the OneTrust cookie consent tool accessible on the website.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OneLogin.