The policy states that Quest collects Social Security Numbers, government identifiers, and biographical data from job applicants, and may use applicant contact information to communicate about future employment opportunities over time.
This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Collection of Social Security Numbers and government identifiers from job applicants constitutes Sensitive Personal Information under CCPA/CPRA, triggering specific use limitation and opt-out rights. The stated practice of using applicant data for ongoing future opportunity communications warrants evaluation of consent scope and retention periods under applicable law.
The updated policy discloses that OneLogin may record calls with consent and use AI to analyze call transcripts, chat conversations, and sales emails for multiple purposes including follow-up task identification, call summarization, sales analytics, communication effectiveness analysis, and forecast modeling. Under the revised terms, recorded call audio and video may be reviewed for employee training, monitoring, and coaching purposes. The policy also states that OneLogin will save chat and call conversation data to inform future interactions. These practices apply when you communicate with OneLogin via phone calls, chat, email, text, or other teleconference solutions. You should review the updated disclosure to understand how your communication data will be processed and retained.
View change record →The updated policy removes explicit language describing how OneLogin uses AI to analyze customer communications. Previously, the policy stated that call audio and video would be recorded with consent and analyzed using AI to identify follow-up tasks, summarize calls, and conduct sales analytics; that chatbot conversations would be analyzed and saved; and that sales emails would be analyzed to determine communication efficacy and forecast next steps. These specific AI analysis practices are no longer described in the updated policy. The revised language also narrows one stated data use purpose, changing 'answers or services you have asked or licensed' to 'services you have purchased.' No consumer opt-out mechanisms or alternative disclosures are provided in the change text.
View change record →Under these terms, job applicants provide Sensitive Personal Information including Social Security Numbers and government identifiers to Quest, which retains and uses this data for recruitment activities and may use contact information for future opportunity outreach. California applicants have the right to request limitation of Sensitive Personal Information use.
Cross-platform context
See how other platforms handle Job Applicant Sensitive Personal Data Collection and similar clauses.
Compare across platforms →"We process your Personal Data, such as contact, job applicant data and biographical data, to assess your application and to evaluate and improve our recruitment system, our application tracking and our recruitment activities. You may also provide us with sensitive information like your Social Security Number or government identifier and other Personal Data in connection with your job application. We may use your Personal Data to communicate with you regarding your application for employment in connection with opportunities at Quest that appear over time that we believe may be of interest to you.Excerpt from OneLogin's Privacy Policy
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Collection of Social Security Numbers and government identifiers from job applicants constitutes Sensitive Personal Information under CCPA/CPRA, triggering specific use limitation and opt-out rights. The stated practice of using applicant data for ongoing future opportunity communications warrants evaluation of consent scope and retention periods under applicable law.
Under these terms, job applicants provide Sensitive Personal Information including Social Security Numbers and government identifiers to Quest, which retains and uses this data for recruitment activities and may use contact information for future opportunity outreach. California applicants have the right to request limitation of Sensitive Personal Information use.
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