The policy states that Quest's systems do not respond to browser Do Not Track signals, while acknowledging the feature exists. The policy commits to disclosing any future change to this practice in the Privacy Policy.
This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision directly states that Do Not Track browser signals are not honored, meaning users relying on this browser-level control will not have their tracking preferences implemented through this mechanism. California's CalOPPA requires disclosure of Do Not Track practices, which this statement satisfies.
The updated policy discloses that OneLogin may record calls with consent and use AI to analyze call transcripts, chat conversations, and sales emails for multiple purposes including follow-up task identification, call summarization, sales analytics, communication effectiveness analysis, and forecast modeling. Under the revised terms, recorded call audio and video may be reviewed for employee training, monitoring, and coaching purposes. The policy also states that OneLogin will save chat and call conversation data to inform future interactions. These practices apply when you communicate with OneLogin via phone calls, chat, email, text, or other teleconference solutions. You should review the updated disclosure to understand how your communication data will be processed and retained.
View change record →The updated policy removes explicit language describing how OneLogin uses AI to analyze customer communications. Previously, the policy stated that call audio and video would be recorded with consent and analyzed using AI to identify follow-up tasks, summarize calls, and conduct sales analytics; that chatbot conversations would be analyzed and saved; and that sales emails would be analyzed to determine communication efficacy and forecast next steps. These specific AI analysis practices are no longer described in the updated policy. The revised language also narrows one stated data use purpose, changing 'answers or services you have asked or licensed' to 'services you have purchased.' No consumer opt-out mechanisms or alternative disclosures are provided in the change text.
View change record →Under this clause, enabling the Do Not Track setting in a web browser will not affect how Quest and its advertising partners track users on the website. The Cookie Preference Center and Global Privacy Control signals are separately acknowledged as honored mechanisms.
Cross-platform context
See how other platforms handle Do Not Track Non-Response and similar clauses.
Compare across platforms →"Our system does not respond to web browser "do not track" signals at this time. If we do so in the future, we will describe how we do so in this Privacy Policy.Excerpt from OneLogin's Privacy Policy
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This provision directly states that Do Not Track browser signals are not honored, meaning users relying on this browser-level control will not have their tracking preferences implemented through this mechanism. California's CalOPPA requires disclosure of Do Not Track practices, which this statement satisfies.
Under this clause, enabling the Do Not Track setting in a web browser will not affect how Quest and its advertising partners track users on the website. The Cookie Preference Center and Global Privacy Control signals are separately acknowledged as honored mechanisms.
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