This analysis describes what Neon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause creates an automatic renewal mechanism that requires affirmative customer action to prevent continuation of the subscription and associated charges. It also specifies that usage-based fees are calculated by Neon's measurement systems and establishes non-refundability as the default treatment of payments.
Customers are obligated to pay usage-based fees as measured by Neon's systems, with no refund right except where the terms expressly provide otherwise. Customers must submit written cancellation notice at least 30 days before the subscription renewal date to prevent automatic renewal and continued billing.
How other platforms handle this
Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. You authorize Skillshare to charge your payment method on a recurring basis for the subscription fee.
Unless otherwise provided in an Order Form, all subscriptions automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least thirty (30) days before the end of the relevant subs...
Unless otherwise specified in an Order Form, (a) all fees are quoted and payable in United States dollars, (b) fees are based on Services purchased and not actual usage, (c) payment obligations are non-cancelable and fees paid are non-refundable, and (d) quantities purchased cannot be decreased duri...
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"Customer agrees to pay all fees specified in the applicable Order Form or as displayed in the Neon console. Fees are based on actual usage as measured by Neon and are non-refundable except as expressly set forth herein. Subscription plans will automatically renew at the end of each subscription period unless Customer provides written notice of cancellation at least thirty (30) days prior to the end of the then-current subscription period.— Excerpt from Neon's Neon Terms of Service
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The clause creates an automatic renewal mechanism that requires affirmative customer action to prevent continuation of the subscription and associated charges. It also specifies that usage-based fees are calculated by Neon's measurement systems and establishes non-refundability as the default treatment of payments.
Customers are obligated to pay usage-based fees as measured by Neon's systems, with no refund right except where the terms expressly provide otherwise. Customers must submit written cancellation notice at least 30 days before the subscription renewal date to prevent automatic renewal and continued billing.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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