Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score.
Computed algorithmically from Neon’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
Consumer tier · insufficient coverage (scored on 1 of 6)
Arbitration & class action weight 22%not stated
Data sharing & sale weight 20%0.0
AI training on your data weight 18%not stated
Data retention & deletion weight 15%not stated
Content ownership & licence weight 15%not stated
Liability & warranties weight 10%not stated
Business tier · insufficient coverage (scored on 1 of 6)
Arbitration & class action weight 22%not stated
Data sharing & sale weight 20%not stated
AI training on your data weight 18%not stated
Data retention & deletion weight 15%not stated
Content ownership & licence weight 15%not stated
Liability & warranties weight 10%0.0
Governance Coverage
Other
5 provisions
Account Control
5 provisions
Contract Terms
4 provisions
Developer Api
1 provision
Data Retention
1 provision
Key Governance Provisions
Cancellation Deadline Fourteen Business Days Prior
Missing the fourteen-business-day cancellation window obligates the Customer for an additional Subscription Month, making the deadline a hard financial cutoff.
These terms govern how Neon charges you for and provides access to its platform services: fees are based on your actual monthly usage and are charged automatically to your payment …
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 1 Neon documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
How many policy changes has Neon made in the past year?
Neon has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.
How many provisions has ConductAtlas classified for Neon?
ConductAtlas has classified 0 provisions across Neon's tracked documents.
Can I get alerts when Neon changes their policies?
Yes. Monitor subscribers ($4.99/month) can add Neon to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.
You're already tracking a platform
Monitoring is a paid feature. Monitor emails you after the daily check that finds a change on a platform you choose. We check daily where we can, and show you where we can't.