Your Calendly paid subscription automatically renews at the end of each billing period unless you notify Calendly at least 30 days in advance that you want to cancel, and fees already paid are not refunded.
This analysis describes what Calendly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who miss the 30-day cancellation window will be charged for another full subscription period with no right to a prorated refund under the terms as written.
This clause means that subscription fees are non-refundable once charged and the plan renews automatically, so failing to cancel before the 30-day pre-renewal deadline results in a new billing cycle charge with no recourse under these terms.
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"Unless otherwise specified in an Order Form, (a) all fees are quoted and payable in United States dollars, (b) fees are based on Services purchased and not actual usage, (c) payment obligations are non-cancelable and fees paid are non-refundable, and (d) quantities purchased cannot be decreased during the relevant subscription term. If Customer upgrades the Services during a subscription term, Customer will be charged for the upgraded Services for the remainder of the then-current subscription term. Subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least 30 days before the end of the relevant subscription term.— Excerpt from Calendly's Calendly Terms of Use
(1) REGULATORY LANDSCAPE: Automatic renewal provisions are regulated under California's Automatic Renewal Law (Cal. Bus. & Prof. Code Section 17600 et seq.), which requires clear disclosure, affirmative consent, and easy cancellation mechanisms before charges are made. Similar statutes exist in New York, Illinois, and other states. The FTC Act's unfair or deceptive acts or practices authority is also relevant to billing clarity and cancellation accessibility. Where these state-law requirements impose obligations beyond what this clause describes, applicable law may limit how the no-refund provision is enforced. (2) GOVERNANCE EXPOSURE: Medium. The non-cancelable, non-refundable payment obligation combined with automatic renewal creates consumer protection exposure under state automatic renewal statutes. The 30-day cancellation notice requirement may create friction that regulators view as an unreasonable barrier to cancellation under some state frameworks. (3) JURISDICTION FLAGS: California's automatic renewal statute creates the highest exposure, requiring conspicuous pre-enrollment disclosure and a mechanism to cancel that is at least as easy as the method used to subscribe. New York and other states with analogous statutes also create heightened review obligations. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should negotiate for prorated refund rights or at minimum a clear cancellation process in the Order Form, as the base terms provide no flexibility. Downstream customer contracts that include Calendly as a platform component should account for this non-refundable obligation in cost allocation. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should audit whether Calendly's checkout and renewal notification flow satisfies state automatic renewal disclosure requirements, particularly the California requirement for conspicuous pre-charge notice. Internal procurement policies should flag the 30-day cancellation deadline as a calendar obligation for subscription management.
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Users who miss the 30-day cancellation window will be charged for another full subscription period with no right to a prorated refund under the terms as written.
This clause means that subscription fees are non-refundable once charged and the plan renews automatically, so failing to cancel before the 30-day pre-renewal deadline results in a new billing cycle charge with no recourse under these terms.
ConductAtlas has identified this type of provision across 4 platforms. See the full comparison.
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