Monday.com · Monday.com Privacy Policy · View original document ↗

User Rights and Data Access Requests

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Depending on where you live, you may have the right to access, correct, delete, or port your personal data held by monday.com, and you can exercise these rights by emailing privacy@monday.com.

This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

These rights give users meaningful control over their personal data, but the policy qualifies them as dependent on location and applicable law, meaning not all users have the same rights.

Consumer impact (what this means for users)

EU and UK users have GDPR-based rights to access, correct, delete, restrict, and port their personal data; California residents have equivalent CCPA/CPRA rights; all users can contact privacy@monday.com to submit a request, though the scope of rights honored depends on your jurisdiction.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@monday.com to submit a data deletion, access, or correction request. Specify your request type clearly and provide sufficient information to verify your identity. Monday.com will respond within the timeframe required by applicable law in your jurisdiction.
  • Export Your Data
    To request a copy of your personal data (data portability), email privacy@monday.com specifying that you are making a portability request. EU and UK users are entitled to receive data in a structured, commonly used, machine-readable format.

Cross-platform context

See how other platforms handle User Rights and Data Access Requests and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location and subject to applicable law, you may have the following rights with regard to your personal data: the right to access personal data we hold about you; the right to rectify inaccurate personal data; the right to request the deletion of your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at privacy@monday.com.

— Excerpt from Monday.com's Monday.com Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly implements GDPR Articles 15 through 22 (data subject rights) for EEA and UK users, and CCPA/CPRA Sections 1798.100 through 1798.125 for California residents. The GDPR requires responses to data subject access requests within one month (extendable to three months in complex cases). CCPA/CPRA requires responses within 45 days (extendable to 90 days). Enforcement is by EU/UK supervisory authorities and the California Privacy Protection Agency respectively. (2) GOVERNANCE EXPOSURE: Medium. The single point of contact (privacy@monday.com) must be operationally capable of verifying identity, locating data across systems, and responding within statutory timeframes. For enterprise customers, the processor relationship means monday.com is obligated under Article 28 to assist the controller customer in responding to DSARs from employees or end users, which requires operational coordination. (3) JURISDICTION FLAGS: GDPR-regulated users have the broadest rights, including the right to object to processing based on legitimate interests. California residents under CPRA have additional rights including the right to correct inaccurate personal information and the right to limit use of sensitive personal information. Users in other US states with comprehensive privacy laws (Virginia, Colorado, Connecticut) may have analogous but narrower rights. Users outside these jurisdictions may have limited or no enforceable rights under this policy. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise DPAs should include specific provisions obligating monday.com to assist with DSARs within timeframes that allow the controller to meet its own statutory deadlines. The DPA should address what happens to data upon contract termination, including return or deletion obligations. (5) COMPLIANCE CONSIDERATIONS: Organizations using monday.com as a processor should establish internal DSAR workflows that include a step for requesting responsive data from monday.com. Identity verification procedures for DSAR submissions to privacy@monday.com should be tested to confirm they are not so burdensome as to be de facto barriers to right exercise. Records of DSAR responses should be maintained for regulatory audit purposes.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over failures to honor stated privacy rights and commitments, which would constitute an unfair or deceptive act or practice under the FTC Act.
    File a complaint →
  • State AG
    California's Privacy Protection Agency and other state attorneys general have authority to enforce data subject rights under CCPA/CPRA and equivalent state privacy laws.
    File a complaint →

Provision details

Document information
Document
Monday.com Privacy Policy
Entity
Monday.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008743
Document ID
CA-D-00554
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cc7438a0a1190b919e18920b4392c76cbd5a30ebf48756d7000dfa42159e6e7a
Analysis generated
May 7, 2026 23:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Monday.com
Document: Monday.com Privacy Policy
Record ID: CA-P-008743
Captured: 2026-05-07 23:01:40 UTC
SHA-256: cc7438a0a1190b91…
URL: https://conductatlas.com/platform/mondaycom/mondaycom-privacy-policy/user-rights-and-data-access-requests/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Monday.com's User Rights and Data Access Requests clause do?

These rights give users meaningful control over their personal data, but the policy qualifies them as dependent on location and applicable law, meaning not all users have the same rights.

How does this clause affect you?

EU and UK users have GDPR-based rights to access, correct, delete, restrict, and port their personal data; California residents have equivalent CCPA/CPRA rights; all users can contact privacy@monday.com to submit a request, though the scope of rights honored depends on your jurisdiction.

Is ConductAtlas affiliated with Monday.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Monday.com.