Provision record
Monday.com · Monday.com Privacy Policy · View original document ↗

Controller vs. Processor Distinction

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Monday.com acts as a data processor for content your employer or team uploads to the platform, meaning your employer's privacy policy governs that data, not monday.com's. Monday.com is only the controller for its own marketing and operational data.

This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This distinction means individual employees using monday.com through a corporate account should look to their employer's privacy policy for rights over their work data, as monday.com does not act as the controller and this policy does not grant rights over that data category.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

If you use monday.com through your employer, your work-related personal data is controlled by your employer, not monday.com, which limits the rights you can exercise directly against monday.com for that data and shifts the privacy accountability to your organization.

How other platforms handle this

ZipRecruiter Medium

Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In providing our services to our customers, we act as a data processor on behalf of our customers who are data controllers. Our customers' privacy policies govern their use of the monday.com platform. For information about the personal data our customers process using the monday.com platform, please refer to the relevant customer's privacy policy. When we process personal data for our own purposes (for example, to manage our relationship with customers, for marketing, or to improve our services), we act as a data controller.

Excerpt from Monday.com's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision is structurally significant under GDPR Articles 4(7) and 4(8) (controller and processor definitions) and Article 28 (processor obligations).

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Monday.com Privacy Policy
Entity
Monday.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008741
Document ID
CA-D-00554
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cc7438a0a1190b919e18920b4392c76cbd5a30ebf48756d7000dfa42159e6e7a
Analysis generated
May 7, 2026 23:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Monday.com
Document: Monday.com Privacy Policy
Record ID: CA-P-008741
Captured: 2026-05-07 23:01:40 UTC
SHA-256: cc7438a0a1190b91…
URL: https://conductatlas.com/platform/mondaycom/mondaycom-privacy-policy/provision/CA-P-008741/controller-vs-processor-distinction/
Accessed: Aug. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Monday.com's Controller vs. Processor Distinction clause do?

This distinction means individual employees using monday.com through a corporate account should look to their employer's privacy policy for rights over their work data, as monday.com does not act as the controller and this policy does not grant rights over that data category.

How does this clause affect you?

If you use monday.com through your employer, your work-related personal data is controlled by your employer, not monday.com, which limits the rights you can exercise directly against monday.com for that data and shifts the privacy accountability to your organization.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Monday.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Monday.com.