Monday.com collects personal details you provide when signing up or using the platform, such as your name, email, payment information, and also automatically collects technical data like device type and activity logs.
This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The breadth of data collected, spanning identifying information, payment details, and behavioral usage data, means monday.com builds a detailed profile of each user over time.
Monday.com collects your name, email, payment card details, device identifiers, and activity logs, meaning a substantial personal profile is created from both your direct inputs and your passive usage of the service.
How other platforms handle this
We collect the following information when you register for and use our services: Account information. You can create a Discord account by providing an email address and creating a username and password. When you create an account, we will assign you a unique identifier. If you choose to, you may pro...
"Personal Data" refers to any information associated with an identified or identifiable individual, which can include data that you provide to us, and that we collect about you during your interaction with our Services (such as device information, IP address, etc.).
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes: Account information (name, email address, password); Payment information (credit card details, billing address); Profile information (company name, job ti...
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"We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, credit card and other payment information, and any other information you choose to provide. We also collect information about you when you use our services, including log data and device information.— Excerpt from Monday.com's Monday.com Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 13 and 14 (transparency obligations at the point of data collection), CCPA/CPRA (categories of personal information disclosure requirements), and FTC Act Section 5 (unfair or deceptive practices in data collection). The FTC and state attorneys general are primary enforcement authorities for US-based collection practices. The policy's enumeration of data categories is relevant to CCPA-required disclosures of categories collected and purposes. (2) GOVERNANCE EXPOSURE: Medium. The collection of payment card data creates PCI-DSS adjacent obligations, though this depends on how payment processing is structured and whether a third-party processor handles card data directly. The collection of usage and log data, including behavioral signals, may require legal basis documentation under GDPR and may implicate ePrivacy Directive requirements if collected via cookies or trackers. (3) JURISDICTION FLAGS: EEA and UK users are entitled to a specific legal basis for each category of data collected under GDPR. California residents are entitled to a full disclosure of categories collected and the purposes for which each is used under CPRA. Organizations in Illinois should note that if any biometric data is incidentally collected, BIPA requirements would be triggered, though this policy does not indicate biometric collection. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm that payment data flows through a PCI-DSS compliant processor and that monday.com's data collection scope is documented in the Data Processing Addendum for enterprise contracts. The breadth of automated collection (log data, device data) should be reflected in the organization's internal data mapping records. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should verify that all categories of data listed in this provision are captured in their Records of Processing Activities (RoPA) under GDPR Article 30. CCPA/CPRA-compliant privacy notices should be updated to reflect any categories monday.com collects on behalf of the organization as a service provider.
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The breadth of data collected, spanning identifying information, payment details, and behavioral usage data, means monday.com builds a detailed profile of each user over time.
Monday.com collects your name, email, payment card details, device identifiers, and activity logs, meaning a substantial personal profile is created from both your direct inputs and your passive usage of the service.
ConductAtlas has identified this type of provision across 12 platforms. See the full comparison.
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