Monday.com · Monday.com Privacy Policy · View original document ↗

Data Collection Scope

Medium severity High confidence Explicitdocumentlanguage Uncommon · 12 of 325 platforms
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Document Record

What it is

Monday.com collects personal details you provide when signing up or using the platform, such as your name, email, payment information, and also automatically collects technical data like device type and activity logs.

This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The breadth of data collected, spanning identifying information, payment details, and behavioral usage data, means monday.com builds a detailed profile of each user over time.

Consumer impact (what this means for users)

Monday.com collects your name, email, payment card details, device identifiers, and activity logs, meaning a substantial personal profile is created from both your direct inputs and your passive usage of the service.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@monday.com to request deletion of your personal data. Specify which categories of data you wish deleted. Monday.com states it will respond to verifiable requests within the timeframes required by applicable law.

How other platforms handle this

Discord Medium

We collect the following information when you register for and use our services: Account information. You can create a Discord account by providing an email address and creating a username and password. When you create an account, we will assign you a unique identifier. If you choose to, you may pro...

Stripe Medium

"Personal Data" refers to any information associated with an identified or identifiable individual, which can include data that you provide to us, and that we collect about you during your interaction with our Services (such as device information, IP address, etc.).

Fly.io Medium

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes: Account information (name, email address, password); Payment information (credit card details, billing address); Profile information (company name, job ti...

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, credit card and other payment information, and any other information you choose to provide. We also collect information about you when you use our services, including log data and device information.

— Excerpt from Monday.com's Monday.com Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 13 and 14 (transparency obligations at the point of data collection), CCPA/CPRA (categories of personal information disclosure requirements), and FTC Act Section 5 (unfair or deceptive practices in data collection). The FTC and state attorneys general are primary enforcement authorities for US-based collection practices. The policy's enumeration of data categories is relevant to CCPA-required disclosures of categories collected and purposes. (2) GOVERNANCE EXPOSURE: Medium. The collection of payment card data creates PCI-DSS adjacent obligations, though this depends on how payment processing is structured and whether a third-party processor handles card data directly. The collection of usage and log data, including behavioral signals, may require legal basis documentation under GDPR and may implicate ePrivacy Directive requirements if collected via cookies or trackers. (3) JURISDICTION FLAGS: EEA and UK users are entitled to a specific legal basis for each category of data collected under GDPR. California residents are entitled to a full disclosure of categories collected and the purposes for which each is used under CPRA. Organizations in Illinois should note that if any biometric data is incidentally collected, BIPA requirements would be triggered, though this policy does not indicate biometric collection. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm that payment data flows through a PCI-DSS compliant processor and that monday.com's data collection scope is documented in the Data Processing Addendum for enterprise contracts. The breadth of automated collection (log data, device data) should be reflected in the organization's internal data mapping records. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should verify that all categories of data listed in this provision are captured in their Records of Processing Activities (RoPA) under GDPR Article 30. CCPA/CPRA-compliant privacy notices should be updated to reflect any categories monday.com collects on behalf of the organization as a service provider.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data collection practices under Section 5 of the FTC Act, relevant to the breadth of personal data monday.com collects.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Monday.com Privacy Policy
Entity
Monday.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008738
Document ID
CA-D-00554
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cc7438a0a1190b919e18920b4392c76cbd5a30ebf48756d7000dfa42159e6e7a
Analysis generated
May 7, 2026 23:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Monday.com
Document: Monday.com Privacy Policy
Record ID: CA-P-008738
Captured: 2026-05-07 23:01:40 UTC
SHA-256: cc7438a0a1190b91…
URL: https://conductatlas.com/platform/mondaycom/mondaycom-privacy-policy/data-collection-scope/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Monday.com's Data Collection Scope clause do?

The breadth of data collected, spanning identifying information, payment details, and behavioral usage data, means monday.com builds a detailed profile of each user over time.

How does this clause affect you?

Monday.com collects your name, email, payment card details, device identifiers, and activity logs, meaning a substantial personal profile is created from both your direct inputs and your passive usage of the service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 12 platforms. See the full comparison.

Is ConductAtlas affiliated with Monday.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Monday.com.