When you use monday.com's AI-powered features, the data you input or generate may be used to improve monday.com's AI models in addition to delivering the service itself.
This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Using AI features may result in your work data or personal information being used to train or improve AI models, which is a secondary use of data beyond the core service delivery purpose.
Interpretive note: The policy references 'applicable terms governing your use of those features' for AI-specific data handling without specifying what those terms are or where to find them, creating ambiguity about the full scope of AI data processing permissions.
If you or your team use monday.com's AI features, the content processed through those features may be used to improve monday.com's AI models, which represents a secondary processing purpose that may require evaluation under GDPR's purpose limitation principle.
How other platforms handle this
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"We offer AI-powered features as part of our services. When you use these features, we process the data you provide or that is generated through your use of these features to deliver the service, improve our AI models, and enhance your experience. We will handle any personal data processed in connection with AI features in accordance with this Privacy Policy and any applicable terms governing your use of those features.Excerpt from Monday.com's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 5(1)(b) (purpose limitation), Article 22 (automated decision-making), and potentially the EU AI Act for high-risk AI systems.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Using AI features may result in your work data or personal information being used to train or improve AI models, which is a secondary use of data beyond the core service delivery purpose.
If you or your team use monday.com's AI features, the content processed through those features may be used to improve monday.com's AI models, which represents a secondary processing purpose that may require evaluation under GDPR's purpose limitation principle.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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