This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This dual-role structure allocates data protection responsibilities between Monday.com and its customers under applicable data protection regulations. The designation clarifies that customer-uploaded data processing obligations flow through a dedicated Data Processing Agreement rather than the privacy policy alone, establishing the contractual framework for processor liability and compliance requirements.
Users' personal data uploaded to Monday.com is subject to processing terms defined in the Data Processing Agreement between Monday.com and the customer organization, rather than solely under the privacy policy. This means data handling obligations, security requirements, and data subject rights for uploaded information are governed by that separate agreement.
How other platforms handle this
Mixpanel acts as a data processor on behalf of its customers (the controllers) when processing end user data through the Mixpanel analytics platform, and as a data controller with respect to data it collects about its own website visitors and account holders.
When our business customers use certain Services, we generally process and store limited personal information on their behalf as a data processor. For certain products such as Docusign's Contract Lifecycle Management (CLM) and Identity products, we may act as a processor and as a controller in certa...
Amplitude acts as a data controller when we collect and use Personal Information for our own purposes, such as providing and improving our Services, marketing, and other business operations. When Amplitude processes Personal Information on behalf of our customers (for example, event data that our cu...
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"In this Privacy Policy, we describe our practices as a 'data controller' — i.e., when we determine the purposes and means of processing personal data. When we process personal data on behalf of our customers (e.g., data that our customers upload or input into the Service), we act as a 'data processor' and our customers act as 'data controllers.' In such cases, our processing of personal data is governed by our Data Processing Agreement with the customer.— Excerpt from Monday.com's Monday.com Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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This dual-role structure allocates data protection responsibilities between Monday.com and its customers under applicable data protection regulations. The designation clarifies that customer-uploaded data processing obligations flow through a dedicated Data Processing Agreement rather than the privacy policy alone, establishing the contractual framework for processor liability and compliance requirements.
Users' personal data uploaded to Monday.com is subject to processing terms defined in the Data Processing Agreement between Monday.com and the customer organization, rather than solely under the privacy policy. This means data handling obligations, security requirements, and data subject rights for uploaded information are governed by that separate agreement.
ConductAtlas has identified this type of provision across 5 platforms. See the full comparison.
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