This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This dual-role structure allocates data protection responsibilities between Monday.com and its customers under applicable data protection regulations. The designation clarifies that customer-uploaded data processing obligations flow through a dedicated Data Processing Agreement rather than the privacy policy alone, establishing the contractual framework for processor liability and compliance requirements.
Users' personal data uploaded to Monday.com is subject to processing terms defined in the Data Processing Agreement between Monday.com and the customer organization, rather than solely under the privacy policy. This means data handling obligations, security requirements, and data subject rights for uploaded information are governed by that separate agreement.
How other platforms handle this
When our business customers use certain Services, we generally process and store limited personal information on their behalf as a data processor. For certain products such as Docusign's Contract Lifecycle Management (CLM) and Identity products, we may act as a processor and as a controller in certa...
This Privacy Policy does not apply where Anthropic acts as a data processor and processes personal data on behalf of commercial customers using Anthropic's Commercial Services – for example, your employer has provisioned you a Claude for Work account, or you're using an app that is powered on the ba...
When we provide the Service to our customers, we act as a data processor on behalf of those customers. Our customers are the data controllers, meaning that they determine the purposes and means of the processing of personal data that is submitted into the Service. If you are an end user of a custome...
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"In this Privacy Policy, we describe our practices as a 'data controller' — i.e., when we determine the purposes and means of processing personal data. When we process personal data on behalf of our customers (e.g., data that our customers upload or input into the Service), we act as a 'data processor' and our customers act as 'data controllers.' In such cases, our processing of personal data is governed by our Data Processing Agreement with the customer.— Excerpt from Monday.com's Monday.com Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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This dual-role structure allocates data protection responsibilities between Monday.com and its customers under applicable data protection regulations. The designation clarifies that customer-uploaded data processing obligations flow through a dedicated Data Processing Agreement rather than the privacy policy alone, establishing the contractual framework for processor liability and compliance requirements.
Users' personal data uploaded to Monday.com is subject to processing terms defined in the Data Processing Agreement between Monday.com and the customer organization, rather than solely under the privacy policy. This means data handling obligations, security requirements, and data subject rights for uploaded information are governed by that separate agreement.
ConductAtlas has identified this type of provision across 4 platforms. See the full comparison.
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