This analysis describes what Mixpanel's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause defines Mixpanel's legal role and compliance obligations in the data processing relationship, establishing that Mixpanel acts under the direction of its direct customers rather than as an independent data controller, which determines applicable data protection responsibilities and regulatory compliance requirements.
End users' data is processed by Mixpanel under instructions from the service customer (the entity that contracted with Mixpanel), with data handling governed by the terms between Mixpanel and that customer rather than directly between Mixpanel and end users. This establishes a processor-controller relationship that allocates data protection obligations between Mixpanel and its customers.
How other platforms handle this
When we provide the Service to our customers, we act as a data processor on behalf of those customers. Our customers are the data controllers, meaning that they determine the purposes and means of the processing of personal data that is submitted into the Service. If you are an end user of a custome...
When our business customers use certain Services, we generally process and store limited personal information on their behalf as a data processor. For certain products such as Docusign's Contract Lifecycle Management (CLM) and Identity products, we may act as a processor and as a controller in certa...
If you are in the 'Designated Countries', LinkedIn Ireland Unlimited Company ('LinkedIn Ireland') will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services. If you are outside of the Designated Countries, LinkedIn Corporation will ...
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"When Mixpanel's customers use the Mixpanel service to analyze data about their own customers (end users), Mixpanel is acting as a data processor on behalf of those customers. In this capacity, Mixpanel processes data according to the instructions of its customers as set out in the applicable customer agreement and Data Processing Agreement.— Excerpt from Mixpanel's Mixpanel Privacy Statement
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This clause defines Mixpanel's legal role and compliance obligations in the data processing relationship, establishing that Mixpanel acts under the direction of its direct customers rather than as an independent data controller, which determines applicable data protection responsibilities and regulatory compliance requirements.
End users' data is processed by Mixpanel under instructions from the service customer (the entity that contracted with Mixpanel), with data handling governed by the terms between Mixpanel and that customer rather than directly between Mixpanel and end users. This establishes a processor-controller relationship that allocates data protection obligations between Mixpanel and its customers.
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