This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision clarifies the scope of Anthropic's stated privacy obligations by distinguishing between direct-consumer relationships (where Anthropic acts as controller) and B2B relationships (where Anthropic acts as processor). The distinction determines which entity's privacy documentation applies and which party bears primary responsibility for data subject rights and compliance obligations.
When accessing Anthropic services through a commercial customer (employer or app provider), users' personal data handling is governed by the commercial customer's privacy policies rather than Anthropic's Privacy Policy. Users seeking information about data practices in these scenarios must consult their employer's or application provider's privacy documentation.
How other platforms handle this
When our business customers use certain Services, we generally process and store limited personal information on their behalf as a data processor. For certain products such as Docusign's Contract Lifecycle Management (CLM) and Identity products, we may act as a processor and as a controller in certa...
Mixpanel acts as a data processor on behalf of its customers (the controllers) when processing end user data through the Mixpanel analytics platform, and as a data controller with respect to data it collects about its own website visitors and account holders.
Runway is considered the "data controller" of the "personal data" (as defined under the General Data Protection Regulation) we handle under this Privacy Policy. In other words, Runway is responsible for deciding how to collect, use, and disclose personal data, subject to applicable law. The laws of ...
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"This Privacy Policy does not apply where Anthropic acts as a data processor and processes personal data on behalf of commercial customers using Anthropic's Commercial Services – for example, your employer has provisioned you a Claude for Work account, or you're using an app that is powered on the back-end with Claude. In those cases, the commercial customer is the controller, and you can review their policies for more information about how they handle your personal data.— Excerpt from Anthropic's Anthropic Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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This provision clarifies the scope of Anthropic's stated privacy obligations by distinguishing between direct-consumer relationships (where Anthropic acts as controller) and B2B relationships (where Anthropic acts as processor). The distinction determines which entity's privacy documentation applies and which party bears primary responsibility for data subject rights and compliance obligations.
When accessing Anthropic services through a commercial customer (employer or app provider), users' personal data handling is governed by the commercial customer's privacy policies rather than Anthropic's Privacy Policy. Users seeking information about data practices in these scenarios must consult their employer's or application provider's privacy documentation.
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