Provision record
Mistral AI · Mistral AI Commercial Terms · View original document ↗

Customer indemnifies Mistral AI for Terms violations and Customer Offerings

High severity High confidence Explicit document language Common · 229 of 352 platforms

Key Facts

Is the Customer required to indemnify Mistral AI?
The Customer is required to indemnify, defend, and hold harmless Mistral AI and its affiliates and licensors against third-party liabilities, damages, and costs arising from the Customer's use of the Mistral AI Products in violation of the Terms.
Must the Customer indemnify against third-party liabilities arising from violation of the Terms?
The Customer is required to indemnify, defend, and hold harmless Mistral AI and its affiliates and licensors against third-party liabilities, damages, and costs arising from the Customer's use of the Mistral AI Products in violation of the Terms.
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The Customer assumes financial responsibility for defending Mistral AI against third-party claims that flow from the Customer's own non-compliant conduct.

Interpretive note: The excerpt references at least one additional triggering category beyond Terms violations (Customer Offerings). The canonical claim covers only the Terms-violation trigger, identified as primary. The Customer Offerings trigger is recorded in omitted_material.

Recent Activity

This document changed recently

Medium Aug 8, 2026

The updated terms redefine when Mistral AI will use customer data and outputs for AI model training. Previously, the terms distinguished between free tiers (where training was opt-out) and Labs Models (where training always occurred). The revised language consolidates experimental models as 'Labs or Preview Models' and explicitly states that training opt-out preferences applied to other products do not carry over to these experimental models. Additionally, the terms now specify that customer data includes 'access to data' and 'coding environment,' expanding what qualifies as trainable material. The liability cap was narrowed to remove the carve-out protecting confidentiality breach claims, meaning liability limits apply more broadly. You can review which Mistral products are set to opt-in versus opt-out by default and avoid Labs or Preview Models if you do not want your data used for training.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 935 other provisions on other platforms.

Consumer impact (what this means for users)

If a third party sues Mistral AI because of how the Customer used the products in violation of the Terms, the Customer must pay Mistral AI's resulting liabilities, damages, and costs.

How other platforms handle this

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

DeepL Medium

DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will indemnify, defend, and hold Mistral AI and its affiliates and licensors harmless against any liabilities, damages, and costs...in a third-party claim to the extent arising from: (a) use of the Mistral AI Products in violation of these Terms...

Excerpt from Mistral AI's Commercial Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Mistral AI Commercial Terms
Entity
Mistral AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-060737
Document ID
CA-D-00769
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
443e14ee3ad0734942b2e9a158842131d439c00655d6e3397877b617167aba39
Analysis generated
May 11, 2026 12:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Commercial Terms
Record ID: CA-P-060737
Captured: 2026-05-11 12:29:38 UTC
SHA-256: 443e14ee3ad07349…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-commercial-terms/provision/CA-P-060737/customer-indemnifies-mistral-ai-for-terms-violations-and-customer-offerings/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Mistral AI's Customer indemnifies Mistral AI for Terms violations and Customer Offerings clause do?

The Customer assumes financial responsibility for defending Mistral AI against third-party claims that flow from the Customer's own non-compliant conduct.

How does this clause affect you?

If a third party sues Mistral AI because of how the Customer used the products in violation of the Terms, the Customer must pay Mistral AI's resulting liabilities, damages, and costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.