Provision record
Mistral AI · Mistral AI Commercial Terms · View original document ↗

Customer indemnifies Mistral AI for Terms violations and Customer Offerings

High confidence Common · 225 of 343 platforms

Key Facts · in the document’s own words

Is the Customer required to indemnify Mistral AI?
“Customer will indemnify, defend, and hold Mistral AI and its affiliates and licensors harmless against any liabilities, damages, and costs...in a third-party claim to the extent arising from: (a) use of the Mistral AI Products in violation of these Terms...”
Version CA-V-007163, captured Sept. 26, 2026 · live source ↗
Our reading, not the document’s words
The Customer is required to indemnify, defend, and hold harmless Mistral AI and its affiliates and licensors against third-party liabilities, damages, and costs arising from the Customer's use of the Mistral AI Products in violation of the Terms.
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The Customer assumes financial responsibility for defending Mistral AI against third-party claims that flow from the Customer's own non-compliant conduct.

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Interpretive note: The excerpt references at least one additional triggering category beyond Terms violations (Customer Offerings). The canonical claim covers only the Terms-violation trigger, identified as primary. The Customer Offerings trigger is recorded in omitted_material.

Recent Activity

This document changed recently

High Sep 26, 2026

The updated terms eliminate the prior mechanism by which customers could object to material changes and continue operating under the old terms for up to 12 months. Under the revised language, customers now have only two options when a material update is posted: accept the new terms by continuing to use the service, or stop using the service before the update becomes effective. The terms state that 'Customer's continued use of the Mistral AI Products on or after the effective date of the update constitutes Customer's acceptance of the updated Terms.' This means material changes take effect automatically unless the customer terminates service before the effective date.

View change record →
Medium Aug 8, 2026

The updated terms expand what Mistral AI may collect and use as 'Customer Data' to include 'access to data' and 'coding environment,' not just prompts and fine-tuning data. The company also restructured how it handles AI training: instead of carving out free tiers and specific use cases, training permissions now depend on whether each product defaults to opt-out or opt-in. Critically, data retention and training opt-out preferences selected for other Mistral AI Products do not apply to Labs or Preview Models; if you use these experimental models, Mistral AI may use your data for training regardless of your opt-out settings elsewhere. You can decline to use Labs or Preview Models if you do not want your data used for training.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If a third party sues Mistral AI because of how the Customer used the products in violation of the Terms, the Customer must pay Mistral AI's resulting liabilities, damages, and costs.

How other platforms handle this

Smartsheet

Smartsheet has no obligation or liability under this Section 7.1 to the extent any Claim Against Customer arises from...Smartsheet's compliance with designs, specifications, or instructions provided in writing by Customer if such infringement would not have occurred but for such designs, specificati...

Heap

Customer's failure to use any enhancements, modifications, or updates to the CS Service that have been provided by Contentsquare

PlanetScale

Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will indemnify, defend, and hold Mistral AI and its affiliates and licensors harmless against any liabilities, damages, and costs...in a third-party claim to the extent arising from: (a) use of the Mistral AI Products in violation of these Terms...

Excerpt from Mistral AI's Commercial Terms

Provision details

Document information
Document
Mistral AI Commercial Terms
Entity
Mistral AI
Date stated by the document
Sept. 25, 2026
As printed in Mistral AI’s text (version CA-V-007163), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007163, captured Sept. 26, 2026
Record ID
CA-P-060737
Document ID
CA-D-000769
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007163)
69e568ea3c941cd49efc00ad0bb96f70511948020335f7d9f2ffb991a4739ed3
Analysis generated
May 11, 2026 12:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007163, captured Sept. 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Mistral AI
Document: Mistral AI Commercial Terms
Record ID: CA-P-060737
Version: CA-V-007163
Captured: 2026-09-26 00:56:42 UTC
SHA-256: 69e568ea3c941cd4…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-commercial-terms/provision/CA-P-060737/customer-indemnifies-mistral-ai-for-terms-violations-and-customer-offerings/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Mistral AI's Customer indemnifies Mistral AI for Terms violations and Customer Offerings clause do?

The Customer assumes financial responsibility for defending Mistral AI against third-party claims that flow from the Customer's own non-compliant conduct.

How does this clause affect you?

If a third party sues Mistral AI because of how the Customer used the products in violation of the Terms, the Customer must pay Mistral AI's resulting liabilities, damages, and costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 225 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.