Provision record
Mistral AI · Mistral AI Commercial Terms · View original document ↗

Mistral AI license to use Customer Data for product provision

Medium confidence Common · 273 of 343 platforms

Key Facts · in the document’s own words

Does the Customer grant Mistral AI a license to use Customer Data and Outputs?
“Customer grants Mistral AI a worldwide, non-exclusive, non-transferable (except as permitted in Section 14.2 (Assignment)), royalty-free, fully-paid license (with the right to sublicense to our service providers) to use Customer Data and Outputs for the purposes of (a) providing, maintaining, and optimizing the Mistral AI Products, which includes debugging, assessing, reviewing, and correcting the performance of the Mistral AI Products but excludes model training...”
Version CA-V-007163, captured Sept. 26, 2026 · live source ↗
Our reading, not the document’s words
The Customer grants Mistral AI a worldwide, non-exclusive, royalty-free, fully-paid license to use Customer Data and Outputs for the purposes of providing, maintaining, and optimizing the Mistral AI Products, but excluding model training.
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Mistral AI has a contractual license to use Customer Data and Outputs for operational product purposes, but the explicit exclusion of model training limits that use and provides the Customer a defined boundary.

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Interpretive note: The ellipses in the excerpt indicate the full license terms and full list of permitted purposes are not entirely visible. The canonical claim is limited to what is explicitly shown. There may be additional permitted uses (the list begins with '(a)') and additional license terms not reproduced.

Recent Activity

This document changed recently

High Sep 26, 2026

The updated terms eliminate the prior mechanism by which customers could object to material changes and continue operating under the old terms for up to 12 months. Under the revised language, customers now have only two options when a material update is posted: accept the new terms by continuing to use the service, or stop using the service before the update becomes effective. The terms state that 'Customer's continued use of the Mistral AI Products on or after the effective date of the update constitutes Customer's acceptance of the updated Terms.' This means material changes take effect automatically unless the customer terminates service before the effective date.

View change record →
Medium Aug 8, 2026

The updated terms expand what Mistral AI may collect and use as 'Customer Data' to include 'access to data' and 'coding environment,' not just prompts and fine-tuning data. The company also restructured how it handles AI training: instead of carving out free tiers and specific use cases, training permissions now depend on whether each product defaults to opt-out or opt-in. Critically, data retention and training opt-out preferences selected for other Mistral AI Products do not apply to Labs or Preview Models; if you use these experimental models, Mistral AI may use your data for training regardless of your opt-out settings elsewhere. You can decline to use Labs or Preview Models if you do not want your data used for training.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Your data and outputs may be used by Mistral AI to run, maintain, and improve its products, but this license expressly excludes using them to train AI models.

How other platforms handle this

Zoom

Zoom may obtain and aggregate technical and other data about your and your End Users use of the Services and Software on a de-identified or anonymized basis...and Zoom may use the Aggregated Anonymous Data in accordance with applicable Law...

Cloudflare

Cloudflare...shall have the right to use Network Data for purposes of providing, maintaining, developing, and improving its Services.

RunPod

We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer grants Mistral AI a worldwide, non-exclusive, non-transferable (except as permitted in Section 14.2 (Assignment)), royalty-free, fully-paid license (with the right to sublicense to our service providers) to use Customer Data and Outputs for the purposes of (a) providing, maintaining, and optimizing the Mistral AI Products, which includes debugging, assessing, reviewing, and correcting the performance of the Mistral AI Products but excludes model training...

Excerpt from Mistral AI's Commercial Terms

Provision details

Document information
Document
Mistral AI Commercial Terms
Entity
Mistral AI
Date stated by the document
Sept. 25, 2026
As printed in Mistral AI’s text (version CA-V-007163), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007163, captured Sept. 26, 2026
Record ID
CA-P-060700
Document ID
CA-D-000769
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007163)
69e568ea3c941cd49efc00ad0bb96f70511948020335f7d9f2ffb991a4739ed3
Analysis generated
May 11, 2026 12:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007163, captured Sept. 26, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Mistral AI
Document: Mistral AI Commercial Terms
Record ID: CA-P-060700
Version: CA-V-007163
Captured: 2026-09-26 00:56:42 UTC
SHA-256: 69e568ea3c941cd4…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-commercial-terms/provision/CA-P-060700/mistral-ai-license-to-use-customer-data-for-product-provision/
Accessed: Nov. 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Mistral AI's Mistral AI license to use Customer Data for product provision clause do?

Mistral AI has a contractual license to use Customer Data and Outputs for operational product purposes, but the explicit exclusion of model training limits that use and provides the Customer a defined boundary.

How does this clause affect you?

Your data and outputs may be used by Mistral AI to run, maintain, and improve its products, but this license expressly excludes using them to train AI models.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.