Provision record
Mistral AI · Mistral AI Commercial Terms · View original document ↗

Customer may appeal suspension or termination

Medium severity Explicit document language Common · 277 of 352 platforms
Stay ahead of the changes
Track Mistral AI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Mailchimp Medium

Our moderators will thoughtfully consider any explanations and supplemental information provided by the Member when deciding whether to take action or reinstate access.

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Datadog Medium

Datadog also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer may appeal any suspension or termination in connection with Customer's Customer Account or an End User Account by contacting Mistral AI at support@mistral.ai.

Excerpt from Mistral AI's Commercial Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Mistral AI Commercial Terms
Entity
Mistral AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-060769
Document ID
CA-D-00769
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
443e14ee3ad0734942b2e9a158842131d439c00655d6e3397877b617167aba39
Analysis generated
May 11, 2026 12:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Commercial Terms
Record ID: CA-P-060769
Captured: 2026-05-11 12:29:38 UTC
SHA-256: 443e14ee3ad07349…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-commercial-terms/provision/CA-P-060769/customer-may-appeal-suspension-or-termination/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Mistral AI's Customer may appeal suspension or termination clause do?

The clause states: “Customer may appeal any suspension or termination in connection with Customer's Customer Account or an End User Account by contacting Mistral AI at support@mistral.ai.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.