“Customer is solely responsible for any activities conducted (a) through or under its Customer Account (including End User Accounts), (b) in connection with Customer Infrastructure, or (c) in connection with Customer Offerings.”
This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The Customer cannot shift liability for account or infrastructure activity to Mistral AI or to End Users; sole responsibility rests with the Customer.
The updated terms eliminate the prior mechanism by which customers could object to material changes and continue operating under the old terms for up to 12 months. Under the revised language, customers now have only two options when a material update is posted: accept the new terms by continuing to use the service, or stop using the service before the update becomes effective. The terms state that 'Customer's continued use of the Mistral AI Products on or after the effective date of the update constitutes Customer's acceptance of the updated Terms.' This means material changes take effect automatically unless the customer terminates service before the effective date.
View change record →The updated terms expand what Mistral AI may collect and use as 'Customer Data' to include 'access to data' and 'coding environment,' not just prompts and fine-tuning data. The company also restructured how it handles AI training: instead of carving out free tiers and specific use cases, training permissions now depend on whether each product defaults to opt-out or opt-in. Critically, data retention and training opt-out preferences selected for other Mistral AI Products do not apply to Labs or Preview Models; if you use these experimental models, Mistral AI may use your data for training regardless of your opt-out settings elsewhere. You can decline to use Labs or Preview Models if you do not want your data used for training.
View change record →The Customer bears full responsibility for all actions taken under its account—including by End Users—and for activity tied to its own infrastructure and offerings.
How other platforms handle this
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your password.
You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Canva, at all times.
"Customer is solely responsible for any activities conducted (a) through or under its Customer Account (including End User Accounts), (b) in connection with Customer Infrastructure, or (c) in connection with Customer Offerings.Excerpt from Mistral AI's Commercial Terms
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The Customer cannot shift liability for account or infrastructure activity to Mistral AI or to End Users; sole responsibility rests with the Customer.
The Customer bears full responsibility for all actions taken under its account—including by End Users—and for activity tied to its own infrastructure and offerings.
ConductAtlas has identified this type of provision across 258 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.