This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause creates a 90-day window for disputing charges and establishes non-refundability as the default policy position, which structures the dispute resolution timeline and financial obligation framework for service purchases.
Users must initiate refund disputes within 90 days of a charge; the terms apply as written upon continued use, meaning charges older than 90 days are treated as final regardless of when the user discovers a potential billing error. The provision requires users to contact Microsoft within this timeframe to contest charges.
How other platforms handle this
Skillshare has no obligation to consider or grant refund requests, including (i) for subscription plans purchased with a 7-day or longer free trial; or (ii) that otherwise do not follow our Refund Policy. To the extent permissible under applicable law, you are entitled to, at most, one refund only.
EXCEPT AS REQUIRED BY APPLICABLE LAW, WE DO NOT REFUND OR CREDIT FOR PARTIALLY USED SUBSCRIPTION TERMS AND/OR BILLING PERIODS, ALTHOUGH WE MAY PROVIDE SUCH REFUNDS OR CREDITS ON A CASE-BY-CASE BASIS IN OUR SOLE AND ABSOLUTE DISCRETION. IF YOUR SUBSCRIPTION IS CANCELED DUE TO FAILED ATTEMPTS TO CHARG...
You can cancel your Netflix membership at any time, and you will continue to have access to the Netflix service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership perio...
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"Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. If you believe that Microsoft has charged you in error, you must contact us within 90 days of such charge. No refunds will be given for any charges more than 90 days old.— Excerpt from Microsoft's Microsoft Services Agreement (Legacy)
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The clause creates a 90-day window for disputing charges and establishes non-refundability as the default policy position, which structures the dispute resolution timeline and financial obligation framework for service purchases.
Users must initiate refund disputes within 90 days of a charge; the terms apply as written upon continued use, meaning charges older than 90 days are treated as final regardless of when the user discovers a potential billing error. The provision requires users to contact Microsoft within this timeframe to contest charges.
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