Provision record
Skillshare · Skillshare Terms of Service · View original document ↗

Limited Refund Policy

High severity Common · 178 of 352 platforms
Stay ahead of the changes
Track Skillshare and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Skillshare is not required to give you a refund, and you can only receive one refund ever. If you cancel mid-subscription, you do not get a pro-rated refund for unused time.

This analysis describes what Skillshare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause defines the scope of Skillshare's refund obligation and establishes procedural requirements for refund eligibility. By conditioning refund consideration on compliance with the Refund Policy and restricting refunds to a single instance per user, the provision structures the financial remedies available within the subscription arrangement.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 764 other provisions on other platforms.

Consumer impact (what this means for users)

If you are charged for a renewal you did not intend, or are unsatisfied with the service, Skillshare is under no obligation to refund you beyond their limited policy, and you lose all access immediately upon refund confirmation.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    Visit Skillshare's Refund Policy page at https://help.skillshare.com/hc/articles/204536798 and follow the instructions to request a refund. Note you are limited to one refund and must not have used a 7-day or longer free trial.

How other platforms handle this

Tinder Medium

For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.

Leonardo AI Medium

If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.

OpenAI Medium

The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Skillshare has no obligation to consider or grant refund requests, including (i) for subscription plans purchased with a 7-day or longer free trial; or (ii) that otherwise do not follow our Refund Policy. To the extent permissible under applicable law, you are entitled to, at most, one refund only.

Excerpt from Skillshare's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

The one-refund lifetime cap and exclusion of refunds for subscriptions with free trials may conflict with consumer protection regulations in the EU (Consumer Rights Directive 2011/83/EU) and certain U.S.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Skillshare Terms of Service
Entity
Skillshare
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001287
Document ID
CA-D-00243
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2e3b97a97afe14701a533e05d17b4dcfb5a3c9b6f2a790608f3af5440b607f17
Analysis generated
March 20, 2026 12:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Skillshare
Document: Skillshare Terms of Service
Record ID: CA-P-001287
Captured: 2026-03-20 12:03:44 UTC
SHA-256: 2e3b97a97afe1470…
URL: https://conductatlas.com/platform/skillshare/skillshare-terms-of-service/provision/CA-P-001287/limited-refund-policy/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Skillshare's Limited Refund Policy clause do?

This clause defines the scope of Skillshare's refund obligation and establishes procedural requirements for refund eligibility. By conditioning refund consideration on compliance with the Refund Policy and restricting refunds to a single instance per user, the provision structures the financial remedies available within the subscription arrangement.

How does this clause affect you?

If you are charged for a renewal you did not intend, or are unsatisfied with the service, Skillshare is under no obligation to refund you beyond their limited policy, and you lose all access immediately upon refund confirmation.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Skillshare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Skillshare.