This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the operational framework for data subject rights and specifies the tools and mechanisms through which users exercise those rights. It also delineates the scope of those rights by identifying circumstances where Microsoft may decline requests based on legal requirements or third-party privacy concerns.
The updated policy establishes additional grounds on which Microsoft may retain personal data. While the prior version tied retention to specific user expectations and available deletion controls, the revised language authorizes retention for 'operating our business, meeting our contractual and legal obligations, improving and developing our products and services, protecting the safety and security of our systems and customers, and resolving disputes.' This expands the stated purposes beyond transaction fulfillment and legal compliance. The updated policy directs users to product-specific documentation for retention details rather than providing explicit deletion procedures and timelines in the privacy statement itself.
View change record →The updated policy now grounds data retention in five broad business purposes: operating the business, meeting contractual and legal obligations, improving and developing products and services, protecting system and customer safety, and resolving disputes. Previously, the policy articulated specific criteria for determining retention periods, including customer expectations for retention until manual deletion, availability of automated deletion controls, and data sensitivity. The revised language removes these granular criteria and instead requires users to consult individual product documentation to understand when their specific data will be deleted. This shifts the burden of finding retention timelines from the main policy statement to separate product-specific documents.
View change record →The updated Privacy Statement removes previously stated language about additional rights available to European Economic Area users, narrowing the policy's explicit protections in that region. Simultaneously, the revised terms now explicitly authorize Microsoft to contact users via auto-dialer and prerecorded voice for marketing purposes, provided the user has consented to receive marketing communications to the phone number supplied. This establishes Microsoft's contractual permission to initiate automated marketing calls using artificial intelligence-generated voice technology where user consent to marketing contact has been given.
View change record →Users may exercise data access and control rights through designated tools, with the specific rights available depending on jurisdiction and subject to exceptions stated in the clause. The terms authorize Microsoft to deny requests where fulfilling them would violate legal obligations, reveal third-party information, or conflict with stated legitimate business interests.
How other platforms handle this
For campus users only, we may provide identifiers to select food service providers that operate restaurants and other food ordering and delivery services on your campus so that they can communicate directly with you and send you personalized communications and marketing. Please see Section 2.1 below...
We will share individual user information with companies, organizations or individuals outside of Google if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable govern...
We may share your personal information with our affiliates, meaning entities that control, are controlled by, or are under common control with Consensys. We also share information with service providers who assist in operating our services, subject to confidentiality obligations.
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Microsoft has changed this document before.
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"You can access and control your personal data that Microsoft has collected, and exercise your data protection rights, by using various tools we provide. The Privacy Dashboard at account.microsoft.com/privacy allows you to view and clear much of the data we hold about you. You have rights to access, correct, delete, and export your personal data, subject to applicable law. If you live in the European Economic Area, you also have the right to object to processing and to restrict processing. Some of these rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or legitimate business interests to keep.— Excerpt from Microsoft's Microsoft Privacy Statement (Legacy)
ConductAtlas detected a major restructuring of Meta’s privacy policy that removed detailed consumer rights disclosures and relocated them to separate documents.
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The provision establishes the operational framework for data subject rights and specifies the tools and mechanisms through which users exercise those rights. It also delineates the scope of those rights by identifying circumstances where Microsoft may decline requests based on legal requirements or third-party privacy concerns.
Users may exercise data access and control rights through designated tools, with the specific rights available depending on jurisdiction and subject to exceptions stated in the clause. The terms authorize Microsoft to deny requests where fulfilling them would violate legal obligations, reveal third-party information, or conflict with stated legitimate business interests.
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