This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a contractual data processing relationship where Microsoft's privacy obligations are defined by the enterprise customer's agreement rather than Microsoft's public privacy statement. The enterprise customer assumes primary responsibility for privacy compliance and data governance under this arrangement.
The updated policy establishes additional grounds on which Microsoft may retain personal data. While the prior version tied retention to specific user expectations and available deletion controls, the revised language authorizes retention for 'operating our business, meeting our contractual and legal obligations, improving and developing our products and services, protecting the safety and security of our systems and customers, and resolving disputes.' This expands the stated purposes beyond transaction fulfillment and legal compliance. The updated policy directs users to product-specific documentation for retention details rather than providing explicit deletion procedures and timelines in the privacy statement itself.
View change record →The updated policy now grounds data retention in five broad business purposes: operating the business, meeting contractual and legal obligations, improving and developing products and services, protecting system and customer safety, and resolving disputes. Previously, the policy articulated specific criteria for determining retention periods, including customer expectations for retention until manual deletion, availability of automated deletion controls, and data sensitivity. The revised language removes these granular criteria and instead requires users to consult individual product documentation to understand when their specific data will be deleted. This shifts the burden of finding retention timelines from the main policy statement to separate product-specific documents.
View change record →The updated Privacy Statement removes previously stated language about additional rights available to European Economic Area users, narrowing the policy's explicit protections in that region. Simultaneously, the revised terms now explicitly authorize Microsoft to contact users via auto-dialer and prerecorded voice for marketing purposes, provided the user has consented to receive marketing communications to the phone number supplied. This establishes Microsoft's contractual permission to initiate automated marketing calls using artificial intelligence-generated voice technology where user consent to marketing contact has been given.
View change record →Users of enterprise-provisioned Microsoft products operate under their organization's privacy statement and data policies rather than Microsoft's standard privacy terms. Privacy inquiries and requests must be directed to the organization's administrator, who controls the terms governing personal data processing.
How other platforms handle this
We may share your personal information with our affiliates, meaning entities that control, are controlled by, or are under common control with Consensys. We also share information with service providers who assist in operating our services, subject to confidentiality obligations.
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
RedCard. We share information with our financial partners to operate the Target RedCard program.
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"When Microsoft offers products to an enterprise or organization (your employer, school, or government entity), that enterprise customer controls and administers the Microsoft products and is the data controller for personal data associated with those products. Microsoft processes that data on behalf of the enterprise customer and, in such cases, Microsoft's privacy statement does not apply to the processing of your personal data. The enterprise customer's privacy statement applies. You should direct privacy inquiries to your organization's administrator.— Excerpt from Microsoft's Microsoft Privacy Statement (Legacy)
ConductAtlas detected a major restructuring of Meta’s privacy policy that removed detailed consumer rights disclosures and relocated them to separate documents.
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This provision establishes a contractual data processing relationship where Microsoft's privacy obligations are defined by the enterprise customer's agreement rather than Microsoft's public privacy statement. The enterprise customer assumes primary responsibility for privacy compliance and data governance under this arrangement.
Users of enterprise-provisioned Microsoft products operate under their organization's privacy statement and data policies rather than Microsoft's standard privacy terms. Privacy inquiries and requests must be directed to the organization's administrator, who controls the terms governing personal data processing.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.