Microsoft · Microsoft Privacy Statement (Legacy)

Data Subject Rights and Access Controls

Medium severity
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What it is

Microsoft provides tools at account.microsoft.com/privacy for you to access, correct, delete, export, or restrict use of your personal data, and you can also contact Microsoft directly if the tool doesn't cover what you need.

Consumer impact (what this means for users)

Consumers in the EU, UK, California, and other U.S. states have legally enforceable rights to access, correct, delete, and port their personal data held by Microsoft, and can exercise most of these rights directly through the Microsoft privacy dashboard at account.microsoft.com/privacy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Log in to account.microsoft.com/privacy and select 'Download your data' to request a copy of your personal data held by Microsoft. You can also select specific data categories to export.
  • Delete Your Data
    Log in to account.microsoft.com/privacy and navigate to the relevant data category (e.g., search history, location data, activity history). Select 'Clear' or 'Delete' for each category, or use the global delete option where available.

Cross-platform context

See how other platforms handle Data Subject Rights and Access Controls and similar clauses.

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Why it matters (compliance & risk perspective)

Understanding and using these rights is essential for controlling what Microsoft knows about you — especially given the broad data collection across Microsoft's products — and these rights are legally enforceable in the EU, UK, California, and other jurisdictions.

View original clause language
You can access and control your personal data through the tools Microsoft provides to you, or by contacting Microsoft. You have a right to access, correct, delete, and in some cases port your data. You can also object to or restrict certain processing. For Microsoft account holders, many of these controls are available directly at account.microsoft.com/privacy. If you would like to exercise rights that are not available through our tools or if you have a question about your data, please contact us using the information in the 'How to contact us' section of this privacy statement.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision implicates GDPR Arts. 15–22 (rights of access, rectification, erasure, restriction, portability, objection, and rights related to automated decision-making — enforced by EU DPAs); UK GDPR (ICO enforcement); CCPA/CPRA §§1798.100–1798.125 (rights to know, delete, correct, and opt out — California AG/CPPA enforcement); and equivalent rights under Virginia CDPA, Colorado CPA, Connecticut CTDPA, Texas TDPSA, and Oregon CPA. GDPR responses required within 30 days (extendable to 90 days); CCPA/CPRA within 45 days (extendable to 90 days).

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Applicable agencies

  • FTC
    FTC has authority to enforce consumer data access and deletion rights as unfair or deceptive practices where Microsoft fails to honor stated commitments.
    File a complaint →
  • State AG
    State AGs in California, Virginia, Colorado, Connecticut, Texas, and Oregon have enforcement authority over data subject rights under their respective state privacy laws.
    File a complaint →

Provision details

Document information
Document
Microsoft Privacy Statement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003853
Document ID
CA-D-00001
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9e697464d17b7148c787f07099c60e30370abb2b13a7f2a910f607e31ec13158
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft | Document: Microsoft Privacy Statement (Legacy) | Record: CA-P-003853
Captured: 2026-04-28 08:11:57 UTC | SHA-256: 9e697464d17b7148…
URL: https://conductatlas.com/platform/microsoft/microsoft-privacy-statement-legacy/data-subject-rights-and-access-controls/
Accessed: April 29, 2026
Classification
Severity
Medium
Categories

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