Microsoft · Microsoft Privacy Statement (Legacy)

AI and Copilot Data Collection

High severity
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What it is

When you use Microsoft's AI tools like Copilot, Microsoft collects what you type into the AI (your prompts), the AI's responses, and how you interact with those features. Microsoft staff may review these interactions.

Consumer impact (what this means for users)

Your Copilot prompts and AI-generated responses are collected and may be reviewed by Microsoft employees, meaning sensitive information you share with AI tools is not private in the way a personal conversation would be.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Log in to your Microsoft account, navigate to the Privacy Dashboard at account.microsoft.com/privacy, select 'AI interaction history' or 'Copilot activity', and submit a deletion request for your stored AI prompt data.

How other platforms handle this

TikTok Medium

ruleName: ua_block ... handler: block ... url: https://ssl.google-analytics.com/__utm.gif ... url: https://stats.g.doubleclick.net/j/collect ... url: https://www.google-analytics.com/analytics.js ... url: https://www.google-analytics.com/j/collect ... ruleName: ga3_block

PayPal Medium

You also consent to PayPal obtaining your personal and/or business credit report from a credit reporting agency at account opening and whenever we reasonably believe there may be an increased level of risk associated with your business account.

Comcast Medium

To understand how we collect and use information through the Services, please read our privacy policy, available at xfinity.com/privacy/policy.

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Why it matters (compliance & risk perspective)

AI prompts can contain sensitive personal, professional, or confidential information, and users may not realize this content is stored, reviewed by humans, and used to improve Microsoft's products.

View original clause language
Microsoft collects data from your interactions with AI features and Copilot, including your prompts, the results Microsoft provides, and how you interact with AI features. This data is used to provide the AI features, to improve Microsoft products and services, and for other purposes described in this privacy statement. When you use Copilot or other AI-powered features, your interactions, including the text you enter, may be reviewed by Microsoft employees and contractors to improve the service.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision implicates GDPR Art. 6(1)(f) (legitimate interests as legal basis for AI improvement), Art. 13 (transparency at point of collection), Art. 22 (automated decision-making), and EU AI Act Arts. 13 and 52 (transparency obligations for AI systems interacting with natural persons). In the US, FTC Act Section 5 unfair or deceptive practices standards apply to disclosures about human review of AI interactions. The EU AI Act's GPAI provisions (Arts. 53-55) apply to foundation models underlying Copilot.

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Applicable agencies

  • FTC
    The FTC has authority over deceptive or unfair data practices related to AI systems under FTC Act Section 5, including undisclosed human review of AI interactions.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
CAN-SPAM
United States Federal
DMA
European Union
FCRA
United States Federal
GDPR
European Union
GLBA
United States Federal
HIPAA
United States Federal
TCPA
United States Federal
UK GDPR
United Kingdom

Provision details

Document information
Document
Microsoft Privacy Statement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 9, 2026
Last verified
April 9, 2026
Record ID
CA-P-002496
Document ID
CA-D-00001
Evidence Provenance
Source URL
Wayback Machine
SHA-256
7a7aaaae65bc958b5f0f4bd77710852e41e6cfb0400ed13c15acbc6d552e2a1d
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft | Document: Microsoft Privacy Statement (Legacy) | Record: CA-P-002496
Captured: 2026-04-09 15:01:32 UTC | SHA-256: 7a7aaaae65bc958b…
URL: https://conductatlas.com/platform/microsoft/microsoft-privacy-statement-legacy/ai-and-copilot-data-collection/
Accessed: April 29, 2026
Classification
Severity
High
Categories

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