Microsoft Copilot · Microsoft Copilot Terms of Service · View original document ↗

Service Modification and Discontinuation Rights

Medium severity Rare · 1 of 343 platforms
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This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes Microsoft's operational authority to alter service offerings and establishes the scope of remedies available to users when such modifications occur. It defines the company's obligations regarding replacement or compensation in discontinuation scenarios, subject only to mandatory legal requirements.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 646 other provisions on other platforms.

Consumer impact (what this means for users)

Users operate under terms that permit service modifications and discontinuations without guaranteed replacement, re-download, or refund rights for previously purchased Digital Goods or materials, except where applicable law mandates otherwise. The provision conditions continued access to features on Microsoft's unilateral discretion to modify or withdraw them.

How other platforms handle this

Lyft Medium

We may modify these Terms from time to time. When we make material changes to these Terms, we will notify you by updating the date at the top of these Terms and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). Your ...

Kajabi Medium

"Content" means anything you or your Customers create or make available through the Service in connection with your Account, including your intellectual property (e.g. trademarks, trade names, service marks, and copyrighted works); the products or services you offer (e.g., courses, coaching, members...

ConvertKit Medium

By posting, uploading, inputting, providing or submitting your Content you grant Kit, its affiliated companies and necessary sublicensees permission to use your Content in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, trans...

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▸ View Original Clause Language DOCUMENT RECORD
"
Additionally, there may be times when we need to remove or change features or functionality of the Service or stop providing a Service or access to Third-Party Apps and Services altogether. Except to the extent required by applicable law, we have no obligation to provide a re-download or replacement of any material, Digital Goods (defined in section 14.j), or applications previously purchased.

— Excerpt from Microsoft Copilot's Microsoft Copilot Terms of Service

Applicable regulations

DMA
European Union
DSA
European Union

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-000151
Document ID
CA-D-00017
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9e6fea13d11180a77c251a015d9205d45a483988a877f87cabb0e937e10c6b21
Analysis generated
March 6, 2026 20:21 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft Copilot
Document: Microsoft Copilot Terms of Service
Record ID: CA-P-000151
Captured: 2026-03-06 20:21:09 UTC
SHA-256: 9e6fea13d11180a7…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/service-modification-and-discontinuation-rights/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Microsoft Copilot's Service Modification and Discontinuation Rights clause do?

This clause establishes Microsoft's operational authority to alter service offerings and establishes the scope of remedies available to users when such modifications occur. It defines the company's obligations regarding replacement or compensation in discontinuation scenarios, subject only to mandatory legal requirements.

How does this clause affect you?

Users operate under terms that permit service modifications and discontinuations without guaranteed replacement, re-download, or refund rights for previously purchased Digital Goods or materials, except where applicable law mandates otherwise. The provision conditions continued access to features on Microsoft's unilateral discretion to modify or withdraw them.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft Copilot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft Copilot.