Loom · Loom Privacy Policy · View original document ↗

Data Retention

Medium severity Common · 116 of 325 platforms
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational scope and duration of data retention within Loom's service infrastructure. The clause authorizes extended retention periods beyond active service use by reference to multiple institutional purposes, which affects the timeline and conditions under which personal information is maintained in company systems.

Consumer impact (what this means for users)

Users' personal information remains subject to retention under the terms as long as service use continues and thereafter under the stated purposes. The provision does not establish a specific deletion timeline, instead conditioning retention on fulfillment of enumerated business, legal, and compliance objectives.

How other platforms handle this

WhatsApp Medium

We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...

Roblox Medium

You may request deletion of your account at any time. When you request account deletion, we will delete or anonymize your personal information unless we are required to retain it by law, or unless we need to retain it for legitimate business purposes such as resolving disputes, enforcing our agreeme...

OpenAI Medium

We'll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of...

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▸ View Original Clause Language DOCUMENT RECORD
"
We retain the personal information we receive as described in this Privacy Policy for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

— Excerpt from Loom's Loom Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Loom Privacy Policy
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005466
Document ID
CA-D-00565
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8a1c5acb713e644f1bae9303aa9bc97bc64e447bd57ce9ec70ff0d9b296b971e
Analysis generated
May 7, 2026 20:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Privacy Policy
Record ID: CA-P-005466
Captured: 2026-05-07 20:02:17 UTC
SHA-256: 8a1c5acb713e644f…
URL: https://conductatlas.com/platform/loom/loom-privacy-policy/data-retention/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Loom's Data Retention clause do?

This provision establishes the operational scope and duration of data retention within Loom's service infrastructure. The clause authorizes extended retention periods beyond active service use by reference to multiple institutional purposes, which affects the timeline and conditions under which personal information is maintained in company systems.

How does this clause affect you?

Users' personal information remains subject to retention under the terms as long as service use continues and thereafter under the stated purposes. The provision does not establish a specific deletion timeline, instead conditioning retention on fulfillment of enumerated business, legal, and compliance objectives.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 116 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.