Loom · Loom Privacy Policy · View original document ↗

AI and Product Improvement Data Use

Medium severity Low confidence Inferredfromcontext Unique · 0 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Loom Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

Atlassian's policy permits the use of data generated through its services, potentially including Loom recordings and transcripts, to improve its products and develop AI-powered features.

This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Use of user-generated video and text content to train or improve AI systems is a significant and evolving area of privacy concern, particularly where the content includes sensitive business or personal communications.

Interpretive note: The document HTML provided was heavily truncated; the specific language governing AI and product improvement use could not be directly extracted and this provision reflects Atlassian's publicly known policy structure rather than verbatim document text.

Consumer impact (what this means for users)

Your Loom videos and transcripts may contribute to Atlassian's AI product development unless your enterprise agreement restricts this; individual free-tier users have limited visibility into how their content is specifically used for AI improvement purposes.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

See all platforms with this clause type →

Monitoring

Loom has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: AI training on personal data engages GDPR Article 6 (lawful basis), Article 22 (automated decision-making), and the EU AI Act's provisions on high-risk AI systems and general-purpose AI models. The FTC has issued guidance on AI and data practices under its unfair and deceptive practices authority. CCPA/CPRA's 'sensitive personal information' provisions may apply where AI processing involves audio or video of private communications. 2) GOVERNANCE EXPOSURE: High. The use of customer-generated content including video recordings for AI model training without granular consent or opt-out mechanisms represents significant governance exposure, particularly post-GDPR enforcement trends. Enterprise customers may have contractual protections in their DPA but individual and SMB users may not. 3) JURISDICTION FLAGS: EU/EEA enforcement authorities (particularly the Irish DPC, which leads for Atlassian given its EU establishment) have scrutinized AI training on user data. California's CPRA creates a right to limit the use of sensitive personal information. UK ICO guidance on AI and data protection is also relevant for UK users. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should review whether their Atlassian DPA contains explicit carve-outs preventing use of customer content for AI training. B2B contracts should specify whether Atlassian's AI features (such as Loom transcription, summaries, or Rovo AI integration) operate as separate data processors with independent consent requirements. 5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether existing user consent mechanisms satisfy requirements for AI training use under applicable law. Privacy notices may need updating to explicitly describe AI use cases. Organizations in regulated industries (financial services, healthcare, legal) should evaluate whether Loom AI features are compatible with their data handling obligations.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Monitor free for 14 days

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has jurisdiction over AI-related data practices and has issued guidance on the use of consumer data for automated systems, relevant to Atlassian's AI product improvement use of platform data.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Loom Privacy Policy
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008504
Document ID
CA-D-00565
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8a1c5acb713e644f1bae9303aa9bc97bc64e447bd57ce9ec70ff0d9b296b971e
Analysis generated
May 7, 2026 20:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Privacy Policy
Record ID: CA-P-008504
Captured: 2026-05-07 20:02:17 UTC
SHA-256: 8a1c5acb713e644f…
URL: https://conductatlas.com/platform/loom/loom-privacy-policy/ai-and-product-improvement-data-use/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Loom's AI and Product Improvement Data Use clause do?

Use of user-generated video and text content to train or improve AI systems is a significant and evolving area of privacy concern, particularly where the content includes sensitive business or personal communications.

How does this clause affect you?

Your Loom videos and transcripts may contribute to Atlassian's AI product development unless your enterprise agreement restricts this; individual free-tier users have limited visibility into how their content is specifically used for AI improvement purposes.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.