Provision record
Loom · Atlassian Customer Agreement · View original document ↗

Prohibition on charging customers for Product use

Medium severity Common · 115 of 352 platforms
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
(c) charge its customers a specific fee for use of the Products, but Customer may charge an overall fee for its own offerings (of which the Products are ancillary)

Excerpt from Loom's Atlassian Customer Agreement

Applicable regulations

DMA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Atlassian Customer Agreement
Entity
Loom
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006808, captured Sept. 11, 2026
Record ID
CA-P-071849
Document ID
CA-D-000564
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006808)
71fc5e8d24b79e428c9c8b12bb3f49913772ea65ad77685df78205370dd6c899
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006808, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Loom
Document: Atlassian Customer Agreement
Record ID: CA-P-071849
Version: CA-V-006808
Captured: 2026-09-11 01:02:38 UTC
SHA-256: 71fc5e8d24b79e42…
URL: https://conductatlas.com/platform/loom/atlassian-customer-agreement/provision/CA-P-071849/prohibition-on-charging-customers-for-product-use/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Loom's Prohibition on charging customers for Product use clause do?

The clause states: “(c) charge its customers a specific fee for use of the Products, but Customer may charge an overall fee for its own offerings (of which the Products are ancillary)”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 115 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.