This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who pre-pay for subscription periods lose the value of any unused time and pre-payments if the account is cancelled, suspended, or terminated, with no right to compensation.
If your subscription is cancelled, suspended, or terminated for any reason, you will not receive a refund or credit for unused time or pre-payments.
How other platforms handle this
You acknowledge that you will not be entitled to receive a refund for fees related to the Services to which your access has been terminated.
Contentsquare shall refund to Customer on a pro rata basis, based on the then current Term, all prepaid Fees which relate to the unexpired part of the Term.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"YOU WILL NOT BE ENTITLED TO RECEIVE ANY REFUND OR CREDIT FOR ANY SUCH CANCELLATION, SUSPENSION, OR TERMINATION, NOR FOR ANY UNUSED TIME ON YOUR SUBSCRIPTION, ANY PRE-PAYMENTS MADE IN CONNECTION WITH YOUR SUBSCRIPTIONExcerpt from LlamaIndex's Terms of Service
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Users who pre-pay for subscription periods lose the value of any unused time and pre-payments if the account is cancelled, suspended, or terminated, with no right to compensation.
If your subscription is cancelled, suspended, or terminated for any reason, you will not receive a refund or credit for unused time or pre-payments.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.